YOUR TASKS AND RESPONSIBILITIES

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  You ensure that processes are followed by all stakeholders including Vendors, Third Parties, Suppliers, Customer representatives
• Enforces process adherence across all suppliers and escalating to appropriate managers and service owners when process standards are not met.
• Communicates strategic process changes to relevant parties
• Monitors process performance metrics and Key Performance Indicators (KPIs)
• Ensure quality reports are produced, distributed, and utilized
• Ensure all activities in IT environment are being performed under process control
• Register and implement process improvements based on audit findings
• Facilitate and participate in process audits
• Reviews opportunities and provides approval for process enhancements Design, update of the "Integrate" process/procedures and KPI s aligned with contractual obligations
• Propose process improvements and ensures that the process documentation is up to date, adequate and available

WHO YOU ARE

Your success will be driven by your demonstration of our LIFE values. More specifically related to this position, Bayer seeks an incumbent who possesses the following:

Required

• University degree in business administration and/or informatics or similar education
• You have extensive experience with setting up key performance indicators and operations planning
• Knowledge and experience in process management for global environments
• You have proven leadership, motivational and interpersonal skills as well as experience in managing governance in matrix organizations
• You have profound know how in IT Service Management Processes and IT Operations procedures and tool architecture
• Profound Knowledge of information technology and/or infrastructure operations
• Strong communication skills, analytical, structural and strategic skills
• You act in your responsibilities with rational, expertise, accuracy, persistence, resilience, and creativity seeking to work both independently and collaboratively
• Profound English language skills and intercultural communication