Job description
Stellar IT has an immediate opportunity for a IT Technical Support Specialist Associate for a onsite position with a client based in Boulder, CO.This is a contract position with one of my direct end clients looking to hire someone within 2 weeks.
JOB SUMMARY:
Location: Boulder, CO.
Role: onsite
Salary: Negotiable
Contract role
Job Description:
Active TS/SCI required.
Exercises judgment and decision making in the diagnosis and resolution of computer hardware and software problems.
May act as a lead worker in the IT Technical Support area coordinating efforts amongst other team members.
Solve computer workstation problems following established policies and procedures.
Maintain appropriate documentation records (both hardcopy and on-line).
May develop procedures for the efficient operation of the IT Technical Support functions and participates in process improvement activities.
Maintain documentation records to log and track problems and resolutions as appropriate.
Consistently provide basic IT-related troubleshooting and end-user support.
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