IT Service Manager

Work Where it Matters

Qivliq Federal Group, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Qivliq, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, Qivliq provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, Qivliq delivers leading edge IT expertise, ensuring high-performing infrastructure systems in support of complex missions.

As a Qivliq employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Job Summary:

Qivliq Federal Group is looking for an IT Service Manager to work on the Air Force Core Services Design and Integration contract at Scott Air Force Base, Illinois.

Job Responsibilities:

• Manages catalog of Air Force Enterprise IT (EIT) services, capabilities, and offerings. Leads collaboration and governance activities with HQ USAF, Air and Space Staffs, Air Combat Command, acquisitions, and operations communities.

• Validates new and existing requirements and core measures of performance and effectiveness to certify fulfillment of expected service level commitments.

• Guides and represents Air Force enterprise IT strategy for the various products, applications, and technologies assigned to or associated with a particular EIT Portfolio.

Minimum Qualifications:

• Must have 8 years of IT/applicable experience (A BS/BA can substitute for 4 years).

• Knowledge and experience in the following areas is required:

• Presentation and writing skills.

• MS Office: Word, Excel, PowerPoint, Project.

• Coordinating meetings, teleconferences, and drafting minutes.

• Creating schedules.

• Briefing leaders.

• Active SECRET clearance.

Desired Qualifications:

• Prior DoD or USAF working environment experience a plus.

• Capable of leading tasks involving data processing and other information management professionals.

• Understanding and experience in AF-level policy and guidance for Air Force network operations.

• Experience working with external support organizations; i.e. AFLCMC, Program Management Office, Air Combat Command, HQ Cyber Capabilities Center.

• Knowledge of any of the following services: Active Directory, Exchange, SCCM, SCOM, DRA, TMG, vESD, Skype for Business.

• Previous experience working with enterprise networks.

We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).