IT Service Desk Professionals

Full Time
Washington, DC
Posted
Job description

Job ID: 2304211

Location: WASHINGTON, DC, US

Date Posted: 2023-05-16

Category: Customer Support

Subcategory:

Schedule: Full-time

Shift: Day Job

Travel: No

Minimum Clearance Required: Secret

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work:


Description

DHS Business Operations Roles

SAIC currently has openings for a number of positions supporting Department of Homeland Security (DHS). These positions will provide services to design, procure, configure, implement, test, secure, accredit, operate, and maintain DHS Information Technology (IT) and Physical Security (PS) infrastructure at the St. Elizabeths Campus and associated DHS facilities in the NCR. Scope includes the responsibility for the Confidentiality, Integrity, and Availability (CIA) of DHS’s IT infrastructure and PS devices at the St. Elizabeths Campus and in some cases the Nebraska Avenue Complex (NAC) and other facilities in the National Capital Region (NCR).

These positions are contingent upon contract award anticipated for August 2023 with an October 2023 start date.

Positions are available in the following skill areas. Minimum requirements will vary based on role, level, education and experience:

  • IT Service Desk Management
  • IT Service Desk Support Level III
  • IT Service Desk Support Level II
  • IT Service Desk support Level I

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:
  • Minimum requirements will vary based on role and level
REQUIRED SECURITY CLEARANCE:
  • Active Secret or Top Secret Clearance
  • Ability to obtain DHS Suitability

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