Job description

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

Our Specialty Lines team is currently seeking a Sr. IT Project Manager to join our growing team in our Worcester, MA office or possibly in remote work arrangement. This is a full time, exempt role.

POSITION OVERVIEW:
We are looking for a proven technology delivery leader with a desire to help drive strategic business outcomes for our Specialty lines of business. The position offers the opportunity to partner with business and technology leadership at The Hanover while leading a cross-functional team delivering on a multi-year roadmap. If you love working in a collaborative, innovative and learning environment, then we want to hear from you. This is an exciting opportunity for an experienced project manager looking for a new creative challenge. As a member of the team, you are expected to lead the execution and delivery of technology projects while collaborating with business partners to advance the Commercial Lines organization.

IN THIS ROLE, YOU WILL:

• Lead complex projects and be accountable for the estimating, planning, scheduling, tracking, management of risk, budget, change management, problem resolution, reporting and communicating
• Manage interdependencies within projects
• Provide transparency and reporting to overall governance and steering structure
• Lead the interaction with business partners, project team members, other IT colleagues, and external vendors to ensure clarity of the business problem, outcome and scope and ensure issues and risks are understood and resolved
• Be responsible for building team alignment, encouraging team effort and successes, embracing continuous performance improvement through coaching, modeling the way, and developing followership through your daily interactions with the team
• Manage vendor relationships and outcomes through active collaboration and feedback with Program Management and Vendor Management
• Solicit and apply standards and best practices as defined by the project management Center of Excellence (Coe) and the Project Management Office (PMO)

WHAT YOU NEED TO APPLY:

• 7+ Years of related experience with project & program delivery (waterfall, iterative, hybrid, agile)
• Bachelor’s degree with a preference of technology/computer science field or equivalent work experience
• Must have Waterfall and/or Agile expertise (Scrum Master)
• Strong Business Acumen - Knowledge of P&C products preferred ideally with Core Commercial experience and an ability to continuously learn and engage with business partners regarding scope and business value
• Strong relationship management skills – Ability to effectively collaborate with business & IT partners and to foster strong relationships with them to aid successful project delivery
• Strong ability to connect dots and build integrated plans that include business timelines for filings, intersecting IT project timelines and deliverables where dependencies exist, and outside project risks. Someone with an anticipatory mindset rather than a reactionary one.
• Strong communication (written and verbal) and negotiation skills
• Strong leadership skills that deliver results and align with our CARE values
• Familiarity with project management tools such as MS Project, Enterprise One Planview, Jira, and/or Leankit.

CAREER DEVELOPMENT:
It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy:
To view our privacy policy and online privacy statement, click here.

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.

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