GEM Technologies, Inc. (GEM) is seeking an IT Program Manager to join our team at the Los Alamos National Laboratory in Los Alamos, NM, which provides integral mission support to the NNSA. To learn more about LANL, please go to: https://nnsa.energy.gov/aboutus/ourlocations/los-alamos-national-laboratory.

This position is full-time and will serve the Los Alamos National Laboratory in Los Alamos, NM in a hybrid role with occasional travel to site. 

• Bachelor’s Degree in Compute Science, Management Information Systems, Science, or Engineering and 5+ years of relevant experience managing multiple or large IT Programs independently.
• IT professional certifications is desirable (e.g., MCSE, CISSP, CCNA, etc.) and typically required.
• Must have strong Project Management and Customer Service/Relation Skills.
• Must have Agile/Scrum experience.
• Advanced-level knowledge of and consultative experience in all aspects of program management of technical or operational work, including defining program work scope, schedules, budgets, priorities, and performance milestones; developing cost, scope, and schedule baselines; reporting cost and schedule variance; managing change control, and managing risk.
• Advanced-level understanding of change management concepts and ability to implement change initiatives related to business processes and technologies.
• Advanced-level experience in working with scrum teams, scrum masters, and product/service owners.
• Advanced experience in interacting effectively with all levels of external or internal personnel; building trust, gaining consensus, and resolving conflicts.
• Systems thinking and a strong sense of ownership to drive complex programs with interdependencies that require definition from the ground up.
• First-rate project management skills, including the ability to balance multiple, sometimes competing, priorities with date-driven timelines and a solid understanding of risk management.
• Emotional intelligence to lead through influence, while building a culture of teamwork and inclusiveness.
• Technical aptitude to work closely with software engineers.
• Experience with agile software development methodologies and practices.
• Analytical skills to dive into usage data and performance metrics.
• To be considered, you must be able to obtain and maintain a government issued clearance, if needed.
• Due to the nature of the work, a U.S. Citizenship is required.

• Provides leadership and overall management of one or more assigned technical or operational portfolios, which may be medium or small in total budget and may encompass one or more discrete Information Technology or Information Security programs.
• Coordinates with customers and stakeholders to determine what work will be done to meet the institution’s needs, general timeframes, and funding requirements.
• Manages a complex set of related activities needed to produce products or services over time to meet institutional requirements.