IT Help Desk Technician

Full Time
Washington, DC 20024
Posted
Job description

Government of the District of Columbia

Office of the Chief Financial Officer (OCFO)

Computer Operator

$48,500.00 - $68,540.00

This position is in the Office of the Chief Financial Officer (OCFO), Office of the Chief Information Officer (OCIO), Office of Lottery and Gaming (OLG). The incumbent is responsible for performing the draw break operations, monitoring the systems performance during the balancing of the Lottery's Internal Control System and assisting with IT support.

Duties include, but are not limited to:

  • Verifying that lottery games are closed; updating the website, phone line and e-mail with winning numbers
  • Balancing sales and liabilities with the gaming system and printing reports; assisting with installing, modifying repairing computer software, and setting up computer peripherals for users
  • Performs other related duties as assigned

Minimum Qualifications

Two (2) years of general work experience performing the duties and responsibilities such as assisting with troubleshooting basic operating system issues related to applications, hardware and software; basic PC operations knowledge, and the ability to assist with conduct analysis and validate system data to ensure accuracy.

All applicants must be flexible as the position requires providing support in a 16X7 shift work environment. This position is categorized as Essential.

For initial review, please select the apply button or submit your resume to the Office of the Chief Financial Officer, Office of Human Resources, 1101 4th Street, SW, Suite W220, Washington, DC 20024.

VACCINATION REQUIREMENT: The Office of the Chief Financial Officer values the safety of our employees, our residents, and our visitors. In support of these values, if you are selected for this job you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are fully vaccinated against COVID-19 to your initial HR representative, or you must request an exemption from your representative. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with the Office of the Chief Financial Officer.

To complete an application or for additional details related to this vacancy, please visit www.cfo.dc.gov and reference announcement number: 23-IT-OCIO-0008

The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance.

The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER

Job Type: Full-time

Pay: $48,500.00 - $68,540.00 per year

Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Tuition reimbursement
  • Vision insurance

Ability to commute/relocate:

  • DC 20024 Washington, DC 20024: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Are you fully vaccinated against COVID-19?

Work Location: One location

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