Job description
Stefanini Group is in search for a
IT Application/Helpdesk Support for a globally recognized automotive company based in Greensboro, NC.
This is open to W2 candidates.
If you have what it takes, call me at: Allan Angeles (248) 936-0633 or email me at Allan.Angeles@stefanini.com
Description:
Application Support
This position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines. Additionally, this position utilizes global processes and tools to achieve the end results. The Application Support Analyst goal is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills, willingness to work overtime, and most importantly working as a team.
- Excellent Customer service skills
- Excellent written and oral communication skills
- Strong organizational skills
- Strong interpersonal skills
- Strong analytical ability to troubleshoot complex problems
- Solid Microsoft environment knowledge
- Solid understanding of TCP/IP and networking principles
- Desire to learn and be part of a team
Local to Greensboro Area due to working a hybrid schedule - currently 2 days on site and 3 days at home BUT is subject to change as per Volvo policies.
About Stefanini Group
The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like Americas, Europe, Africa and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting, company with global presence. We are CMM Level 5 company.
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