Job description
Job Title: Intensive Preventive Services Caseworker
Department: Intensive Preventive Services
Position Summary
Provide individually tailored, strength-based, and collaborative case planning services to high risk families referred through Erie County Department of Social Services
Department
Gateway Longview’s Behavioral Health & Preventive Services programs supports children and youth ages birth-21 years struggling with behavioral, social, and emotional challenges.
Agency
Gateway Longview is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.
Benefits
Flexible and remote working options; generous Paid Time Off package; up to 13 paid holidays per year; medical dental and vision coverage; life insurance, 403b retirement with employer matching and health savings account; wellness programs, healthy lifestyle incentives and employee assistance programs
Professional Development Opportunities
Gateway Longview has a strong investment in developing the future leaders of the organization through trainings, advancement opportunities, and a formal leadership pipeline.
Primary Responsibilities
- Work intensely with referral sources, community service providers, and all family members to ensure collaborative efforts toward established service plan. Build upon support networks for each family and ensure adequate and stable supports are in place to stabilize families
- Maintain intensive in-home contact, service provision, and therapeutic rapport with families which includes face-to-face counseling, active treatment, and intervention for a minimum of 10-15 hours per week per family
- Engage families in a face-to-face in-home contact within 24 hours of referral. Assess, develop, and document in Connections an initial service plan with the family within 48 hours of acceptance of referral. Participate consistently in teamwork and collaborate with referral sources (e.g. ECDSS), court, community providers, and applicable agency staff
- Ensure accurate, thorough, and timely completion and filing of progress notes, court reports, health/safety assessments, billing reports, correspondence, and other case-specific documentation. Prepare and document in Connections daily detailed progress notes highlighting the families identified goals and outcomes related to safety, permanency, and well-being. Maintain current ETO data
- Utilize a Solution-Focused Trauma-Informed Care Approach to collaborate with ECDSS, family/natural supports, service providers and system partners (i.e. academic, medical, legal, spiritual, therapeutic providers, etc.) to identify precipitating safety & risk issues, family strengths/needs and establish a comprehensive service plan to achieve treatment outcomes
- Develop, teach, model and evaluate effective techniques and interventions with parents/caretakers (i.e. parenting skills, behavioral management, and discipline) and children/youth (attendance, academics, anger management, behavioral modification and Solution-Focused Trauma-Informed Care)
- Ensure all court mandated and/or recommended services are offered, utilized, and maintained via referral/linkage or provided directly to minimize risk, while enhancing the family’s safety, permanency, and overall well-being
- Actively participate in required/offered training opportunities. Provide mentoring opportunities for student interns and volunteers within the agency as needed
- Other duties as assigned
Required Qualifications
- Bachelor’s Degree in Human Services related field with 4 years’ experience providing supportive services to children and their families
- Current NYS Driver’s License and personal vehicle
- Ability to build rapport with youth based on healthy boundaries, effective communication and mutual respect
- Ability to exercise discretion and judgement in decision making
- Ability to demonstrate sensitivity, compassion, patience, and active listening
- Ability to effectively work with individuals from a diverse array of cultural backgrounds, beliefs, customs, and lifestyles
Preferred Qualifications
- Master’s degree in Human Services related field with 2 years’ experience providing supportive services to children and their families
We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply.
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