ProPhotonix, Salem, NH, USA

The Company:

ProPhotonix is an expert designer and manufacturer of laser and LED systems for OEMs (Original
Equipment Manufacturers) across a wide range of applications including machine vision, UV curing,
medical equipment, and security applications.

Established in 1951, ProPhotonix is headquartered in Salem, New Hampshire, USA, and has ISO-certified
production facilities in Cork, Ireland, and Essex, U.K. At our Cork facility, we design and manufacture LED
lighting for a diverse range of applications. At our UK facility, we design and manufacture diode laser
modules and systems for applications including inspection, sorting, patient alignment, and industrial. We
are an SME looking to grow market share in our key markets.

Z-LASER develops and produces innovative, high-quality laser solutions for visual guidance and
orientation, positioning, machine vision, and laser projection. Since the foundation of Z-Laser in 1985,
the company stands like no other for innovation, quality, and reliability in the industry.

To support the two companies’ efforts in North America, ProPhotonix and Z-Laser are seeking an Inside
Sales Representative in Salem, New Hampshire:

The Role:

Essential Functions:

• Provide first-line sales support including initial technical and commercial engagement, trade

show support, distribution of technical datasheets to prospective customers, preparation and
submission of quotations, order status, shipping status, and overall customer management.

• Qualify new leads to ensure a match to ProPhotonix & Z-Laser capabilities and commercial

strategies. Collect detailed information on customer applications, product requirements, and
commercial opportunities such as price targets, volumes, and schedule.

• Process and manage all standard and custom orders. Proactively manage deliveries, delivery

schedules, forecasts to ensure superior service.

• Manage Return Material Authorizations (RMA’s) by working closely with the Quality teams in

Europe while keeping the customer informed of evaluation progress.

• Support Regional Sales Account Managers by providing current customer information such as

open orders, RMA status, assisting with scheduling customer visits, and assisting with trade
show preparation.

• Increase knowledge of ProPhotonix & Z-Laser product lines and their applications through self-

directed training and interaction with the technical team.

Qualifications:

• Minimum of 3 years in a technical or business-to-business sales environment. Laser or LED

industry experience is a plus.

• Excellent communication skills with customer service experience and a sense of urgency in

responding to customer requests.

• Excellent business computer skills. CRM (Salesforce or similar) experience is a plus.
• Open to occasional travel including occasional trips to the ProPhotonix & Z-Laser factories in

Europe.

Contact Information:

Apply with resume and cover letter to hr@prophotonix.com