Job description

** Please note, ideally candidates should be local to either Piscataway, NJ or Windsor, C

Role Description
Infrastructure Engineering Senior Manager provides operational support of our mainframe storage Infrastructure. The successful candidate will be a high-performing, positive and strong technical leader who is methodical, inquisitive, and has a passion for technology, growth and customer service.
Position Responsibilities
Will be responsible for Mainframe Storage Infrastructure daily operations and provide support for the engineering team.
Responsible for organizing all code upgrades in support of product currency & system refresh of all equipment defined by system lifecycles.
Will continually look for opportunities to create efficiencies in our environment that translate into automation toolsets that allow our Teams to do better work and eliminate repetitive, manual tasks.
Will guide and lead the Team prioritize, make the right choice and to understand the importance of excellence and ownership
Will be able to handle ambiguous situations
Will help the team to deliver best value quickly and at the best cost in an agile environment
Communicate and collaborate with teams across the organization to drive the best Mainframe storage administration, management, operational and procedural practices.
Serve as well respected positive leader within Cigna
Qualifications
Bachelor's or Master’s degree in Computer Science or equivalent in education and experience is preferred
At least 5+ years of leadership experience in IT Infrastructure and Operations discipline with experience supporting a 24x7 always on environment
At least 2+ years of experience in managing IT teams
At least 3+ years of experience supporting mainframe storage administrators, systems engineers, enterprise storage architects or advisors.
Strong background in IBM and Broadcom storage management tools and technologies like FDR, Storage Insights, RMM, CSM, GDPS-Hyperswap.
Experience with installation and support of high end storage systems, virtual tape systems, FICON directors, backup and recovery, monitoring and automation tools.
Knowledge of IT Service Management best practices such as ITIL
Knowledge and experience with working within an Agile environment
Demonstrated excellence in leadership ability to engage and motivate staff and matrix partners in a high performance culture
Strategic thinker with both sound and broad business acumen
Proven experience managing multiple priorities and agility in adapting to change
Change leader who will be proactive in assisting in positive growth for the future
Experience with vendor relationship management
Able to turn high-level ideas into concrete action plans
Able to prioritize across a wide array or projects and effectively communicate prioritization decisions to relevant stakeholders
Able to effectively manage to agreed-upon deliverable dates
Detail-oriented in delivery of platform enhancements, analytic products, and stability measures
Excellent oral and written communication skills
Experience in Healthcare industry a plus

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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