Information Technology - Campus Technology Specialist
Job description
SUMMARY:
Fort Bend ISD is hiring an “Information Technology - Campus Technology Specialist”.
The Campus Technology Specialist is responsible for providing support for all hardware, software, and infrastructure at high school, middle school and elementary campuses
DUTIES:
- Responsible for all hardware, software, and network connections at assigned schools
- Install and test network and end-user hardware, software, and upgrade at assigned campuses
- Work with the Computer Liaison Teacher (CLT) at assigned campuses
- Assist end-users to resolve problems with hardware and software
- Assist in the deployment and support for hardware and software at assigned campuses
- Assist in major computer projects
- Troubleshoot hardware and software problems
- Complete work orders and enter resolution in the work order management system
- Direct the work of student helpers
- Provide support for other Campus Technology Specialists when workload permits
- Complete other duties as assigned by the Campus Support Manager
REQUIRED SKILLS:
- Networking experience using Microsoft Active Directory, Citrix XenDesktop/Xen App, Novell ZenWorks, and TCP/IP
- At least four years of experience with personal computers using Windows operating systems, Chrome, Google Apps for Education, and MS Office
- Broad knowledge of computer hardware and software applications
- Ability to detect, analyze and resolve technical or technology related problems
- At least 2-4 years of experience with network and desktop administration
- Excellent organizational, communication and interpersonal skills
EDUCATION:
- 60+ hours from an accredited college/university or equivalent job experience
- Two years of job-related experience with supporting hardware and software
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