Job description
Job Description
Immigration Coordinator, UK Inbound
We are recruiting an Immigration Coordinator to join our UK inbound support team based in London on a permanent basis. This is a great opportunity to join a global business and develop a career in immigration.
About the role:
The role is essential to good client service delivery and a great chance to understand the workings of large, process-driven client accounts. The role includes opportunities to develop legal drafting and reporting skills, as well as client-facing elements.
The Immigration Coordinator helps to provide exceptional levels of business support to a wide range of clients by supporting Fragomen’s UK Inbound Associates and Paralegals in an administrative capacity.
The role may involve interaction with the client and their employees and coordinators often book-end our service to the client, initiating cases as the first step and sending compliance packs as the final step, so are critical to client service delivery.
Coordinators are exposed to a full range of immigration processes and administrative tasks including:
- Drafting Initial Emails/Letters: draft emails of advice/letters of advice from templates
- Drafting online visa application forms: draft online visa application forms including Skilled Worker and ICT as well as ILR and others as directed
- Paying for applications: submit and pay for online applications and additional services
- Booking appointments: Book and reschedule appointments online at the Visa Application Centre
- Connect Updates: maintain and update case management records accurately
- Compliance Packs: prepare immigration compliance packs for clients
- More complex drafting: first contact emails and cover letters
- Drafting and Submitting Certificates of Sponsorship: you will take on the additional duty of drafting and submitting Certificates of Sponsorship on the Home Office’s Sponsor Management System
- Completing updates on the Home Office’s SMS
Additional responsibilities include:
- Managing dropboxes: answering queries from the client, assignees and case workers.
- Special Projects: take on additional projects as required
- Support / training: You may be required to undertake the training of new employees, which could include producing and/or delivering training packages
- Reporting: you will assist in preparing a range of reports for clients to assist in their immigration compliance function
- Ad hoc duties: assist with ad hoc administrative functions, as needed
About us:
Fragomen is the world’s leading exclusive provider of immigration services. With more than 50 offices worldwide, we provide immigration services in more than 170 countries. For over 60 years, we have provided strategic immigration advice to a diverse range of clients from individuals to the world’s leading multinational corporations. With over 4,500 employees in more than 50 offices, you will be joining a truly global firm where providing exceptional client service is at the core of what we do.
Fragomen’s professionals are respected thought leaders in the immigration field providing expertise to governments across the world including the US Congress, the UK Parliament, the European Union and the United Nations.
A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges and you will work with dedicated, friendly and ambitious people. We are extremely proud of our diverse workforce at Fragomen and we are fully committed to providing equal opportunities. We believe that our differences make us stronger.
About the team:
This role sits within a specific case team as part of our UK Inbound team in London. You will work directly with Paralegal, Associate Solicitors and Managers on the team. The UK inbound team is an extremely friendly and diverse team to join with people of all ages and backgrounds.
About you:
To be successful in this role you will have strong administrative and data entry skills, this can be taken from either previous work experience or educational background. You will be comfortable working in a team with excellent communication skills.
Also required:
- Ability to work flexibly and accurately in a fast-paced environment
- Uses communication skills to influence and achieve objective
- Demonstrate exceptional planning and time management skills with an ability to multi-task.
- Be able to act under instruction with limited supervision
- Be able to plan workload, meet deadlines and priorities
- Ensures work completed is accurate, to a high quality and follows standard layouts
- Able to act under instruction
- Completes tasks within agreed time-frames and in line with expectations
- Completes the minimum number of tasks per day in line with set targets
- Implement effective processes to manage workflow and meet deadlines
- Demonstrates proficiency in word processing, Internet and email systems
Fragomen in London:
Our London office has over 230 people working collaboratively and creating a dynamic, positive environment.
Our London office has over 230 people working collaboratively and creating a dynamic, positive environment.
The office itself is based in the heart of the City, located within a short walk of numerous tube stations. As the UK starts to move out of lockdown and Fragomen moves out of a fully working from home model, a willingness to attend the office will be required. The firm is however transitioning towards a flexible working approach, that incorporates in-person attendance with remote working – our aim being to fully leverage our remote working technology and provide a balance for our people in the way that they work.
Whether in the office or working remotely, we are proud of our team spirit and we like to reflect this in the way that we work and everything we do. Our Employee Wellbeing scheme sees us offer great opportunities for everyone at Fragomen to get involved in a variety of activities and initiatives both inside and outside of the office. These range from nutrition talks and cooking courses, to running clubs and film nights.
www.fragomen.com/careers
© 2019 Fragomen, Del Rey, Bernsen & Loewy, LLP, Fragomen Global LLP and affiliates. All Rights Reserved.
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