Human Services Coordinator II

Full Time
Springfield, MA 01103
Posted
Job description

The Department of Developmental Services (DDS) is excited to offer a career growth opportunity to a motivated and talented individual for the Human Services Coordinator Supervisor position in the Springfield/Westfield Area Office.

The Human Services Coordinator Supervisor (HSC II) will work with assigned staff and the Area Office Management Team to build respectful and collaborative partnerships with individuals, families, guardians, provider agencies, and other stakeholders involving the work of the Area Office and Department. Experience working with individuals and families transitioning from school to adult services is beneficial. The HSC II provides direct supervision, support, consultation, and orientation to assigned Human Service Coordinator I’s and other staff. The HSC II is a critical and integral member of the Area Office supervisory team in planning for resource allocation and prioritizing for community services.

Additional HSC II responsibilities include, but are not limited to, the following:

  • Planning, prioritizing, and coordinating direct supports work and assignments.
  • Monitoring of Individual Support Plans.
  • Maintaining compliance with all relevant policies and procedures.
  • Assuring that case documentation is maintained and consistent with standards and identifying individual cases involving health, safety, risk and changing needs and ensuring that they are brought to the attention of the Area Director or designee(s), while engaging in problem solving.
  • Monitors and provides consistent performance planning, feedback and evaluations to assigned staff.
  • Perform other related duties as required.

Please Note: This is Full-time, 37.5 hour position.

Shift: 9:00am - 5:00pm

Days Off: Saturday and Sunday

Flexibility required to meet the needs of the Area Office.

About the Agency:

The Department of Developmental Services is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participate fully and meaningfully in, and contribute to, their communities as valued members.

Job Type: Full-time

Pay: $63,831.04 - $87,081.54 per year

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • No weekends

Work Location: In person

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