Job description

Are you ready for the next challenge in your career? Red Tail Residential (“Red Tail”) is a collection of over 80 multifamily and student apartment properties located in over 20 states totaling 11,000 units. We strive to deliver best-in-class experiences through an innovative approach to property management. At Red Tail, we take property management and careers to the next level. We believe in hiring great individuals, with a range of experience and education levels, and we provide them with excellent training so that they can succeed. Become an integral part of our team as we establish Red Tail as the best in multifamily management.

The position pays a base annual salary between $100,000 - $110,000, depending on experience, with opportunities for bonuses.

Job Title: People Operations Manager (Human Resources Manager)

Company: Red Tail Residential

Location: Irvine, CA – Corporate Office

Full Time / Part Time: Full Time

Supervisor: Chief Operating Officer

Job Description:

The People Operations Manager will assist in creating a supportive and engaging experience for our team members. This role will be an essential partner with our leadership and site team members including employees of multifamily property management, hospitality, commercial management, and construction divisions.

Essential Functions:

• Primary administrator of Red Tail HRIS system, Paychex; Ensure setup of platform and integration and third party services/vendors including Flock Benefits Administration, COBRA administration.
• Provide managers user access and training of workflows, services, and employee file management.
• Build positive relationships among employees and leaders at all levels. Resolve employee concerns through compassion, a systematic approach, clear documentation, and timely follow-through.
• Manage, investigate, and resolve employee complaints, grievances, and other workplace concerns in an efficient manner. Track trends and escalate concerns as needed.
• Manage the Employee Disciplinary process alongside the HR Client Administrator including training, tracking, auditing, and following up as needed.
• Analyze employee relations trends with Leadership and help develop proactive strategies, solutions, programs, and policies.
• Serve as a point of contact to support employees regarding employee feedback, concerns and general people support.
• Develop, improve, and facilitate internal training depending on company needs.
• Proactively identify opportunities and assess improvements to the employee experience and partner with management to develop and implement innovative and lasting solutions.
• Partner with members of the leadership team to implement a comprehensive communications strategy to promote best practices throughout the organization.
• Support with custom reporting and tracking metrics including disciplinary trends, retention, turnover, engagement, and other key statistics that can be leveraged for productivity, process, and system improvements.
• Manage separations and the employee exit process, including effectively off-boarding employees, conducting exit interviews and surveys, and developing useful data and feedback to share with the leadership team.
• Manage, mentor, and develop other members of the People Operations (HR) team.
• Assist with onboarding and cross-training other team members.
• Partner with the company leadership on engagement and development initiatives including supporting the performance management process, training enhancements, and onboarding of new team members.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Special Requirements:

Attendance/Travel:

• This position is a full-time position and may require the availability to work flexible hours occasionally.
• Regular attendance and active participation at company functions and events is expected.
• Ability to travel domestically for up to 15%.

Physical Demands:

• The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The employee may occasionally be required to climb. Employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed.

Qualifications:

Education:

• Bachelor’s degree required.
• PHR, SPHR, or SHRM certification preferred.

Experience

• 5+ Years of Experience in Human Resources.
• Previous experience with multi-state law preferred.
• Previous experience with multifamily, hospitality, and construction preferred, but not required

Computer Skills:

• Proficient in Microsoft Office Suite.
• Paychex experience preferred.

Other:

• Strong organizational, time management, customer service, and project management skills.
• Must be comfortable communicating across all levels and businesses.

Red Tail Residential is an equal opportunity employer and does not discriminate against persons because of age, race, color, creed, religion, disability, gender, ethnic or national origin, or veteran status. Red Tail Residential prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability.

Job Type: Full-time

Pay: $100,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: In person

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