Job description
BASIC FUNCTION & JOB DUTIES:
- Performs a variety of hotel housekeeping services to maintain clean public areas inside and outside the hotel according to established standards.
- Assists guests whenever possible by providing information as requested.
- Assists in all departments as needed to maintain the cleanliness of the entire hotel including housekeeping, laundry, general public areas, breakfast area, meeting rooms, and maintenance.
- Stocks public areas with supplies and sets up meeting rooms for events.
- Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests, and complaints with a +1 Service Attitude.
- Contributes to maintaining a positive work environment at all times for our diverse team and guests.
GENERAL KNOWLEDGE, SKILL, AND ABILITY:
- Requires ability to follow verbal and written directions.
- Requires thorough knowledge of cleaning procedures as well as cleaning supplies.
- Requires ability to work without direct supervision.
About Hampton Inn St Louis Southwest:
At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. Because what we do is about more than check-in and check-out. Just as what you do is about more than a paycheck.
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