Job description

Our Equus 'Ohana is looking for an outstanding and enthusiastic Hotel Houseman to join our family-owned and operated award-winning boutique hotel. This is a day-time position, generally 6-8 hours max per shift. Part-Time available based on your schedule needs, increase to full-time will be considered if a good fit. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant, memorable and sparkling experience for our guests.

If you would like to join the last family-owned and operated boutique hotel in Waikiki, become a member of our 'ohana. We are small, independent, and will treat you like family! We hope you consider joining us.

Responsibilities

• Respond promptly to requests from guests and other departments.
• Fill cart with supplies and transport cart to assigned area.
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
• Replace guest amenities and supplies in rooms.
• Replace dirty linens and towels with clean items.
• Make beds and fold towels.
• Clean bathrooms.
• Remove trash, dirty linen, and room service items.
• Check that all appliances are present in the room and in working order.
• Straighten desk items, furniture, and appliances.
• Dust, polish and remove marks from walls and furnishings.
• Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway).
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
• Welcome and acknowledge all guests with aloha and a smile; anticipate and address guests service needs; assist individuals with special needs; thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Support team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance.
• Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, kneel, or walk for an extended period across an entire work shift.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Perform other reasonable job duties as requested by Supervisors

Job Type: Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift

COVID-19 considerations:
Additional cleaning, social distancing and further COVID precautions are being taken by our team to ensure our guests and employees safety.

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person

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