Job description

We are looking for fun, energetic employees to be a part of our Front Desk team! Team members in this role will be responsible for providing excellent, memorable guest service to all guests while maintaining outstanding professionalism. This is done by ensuring that all guest needs and requests are met during their stay. Have fun at work and join this amazing team today!

Job Duties

• Responsible for making reservations.
• Manage phone activity including providing general area information to callers.
• Answer inquiries regarding the Hotel's services by telephone and in person.
• Provide quotes for room rates and up-sell the guest when possible.
• Responds to guest inquiries.
• Assist in coordinating the Front Desk, Housekeeping and Maintanance Department.
• Register and assign rooms to guests.
• Post per-arrival deposits.
• Collect payment for charges on the guest folio.
• Follow security and safety standards at all times.
• Maintain and ensure front desk and lobby area are neat, organized and presentable to guests.
• Adhere to uniform standards provided by the brand

Personal characteristics

• High degree of professional and personal integrity
• Strong inter-personal skills
• Ability to prioritize in order to meet deadlines
• Reliable
• Organized

Job Types: Full-time, Part-time

Pay: $13.00 - $17.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay
• Signing bonus

Ability to commute/relocate:

• Tucson, AZ 85745: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Required)

Work Location: In person

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