Job description

This job posting is for the Alcoa, Tennessee Buffalo Wild Wings located in the Hamilton Crossing Shopping Center

CORE JOB FUNCTIONS/RESPONSIBILITIES:

Provide warm welcome to Guests upon arrival and engage Guests through conversation
Effectively present food and beverage options in an informative, friendly, and enthusiastic manner
Read table to provide a unique, personalized experience to Guests through personal connections and genuine interactions with the ability to remain professional
Practice safe food and bag handling and cleanliness at all times
Inform Guests of specials and/or promotions, answer questions pertaining to the food and beverage menus, and be prepared to make suggestions when asked
Enter orders into Point of Sale system for transmittal to kitchen staff and in proper sequence and appropriate charges
Check Guest identification to ensure they meet minimum age requirements for consumption of alcoholic beverages
Serve food and/or beverages to appropriate Guests to ensure an exceptional dining experience
Check with Guests to ensure they are enjoying their meals and take corrective action to ensure Guest satisfaction
Address Guest concerns-inform Managers as needed
Correctly enter all orders and requests into Point of Sale system for accurate inventory and communication with Heart of House
Apply expert knowledge of specs to make recommendations for all menu items
Follow steps of service and other company standards
Remove dishes and glasses from tables or counters, and take them to the kitchen for cleaning
Collect and accurately process Guest payments by handling money, making necessary changes, and processing credit card transactions
Bus tables and ensure marketing materials and menus are positioned appropriately
Perform shift change and/or opening or closing duties
Other duties as assigned by supervisor

Job Type: Part-time

Job Types: Full-time, Part-time

Pay: From $12.50 per hour

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Serving Experience: 1 year (Preferred)
• Restaurant Experience: 1 year (Preferred)

Work Location: In person

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