Job description

HOA Multi-Family Community Administrative Assistant – Scope of Services

ABOUT US: Centennial Consulting Group hires people - not resumes. We understand that some traits cannot be taught, and it is those items we focus on most. Are you dependable, honest, flexible, and friendly? Are you interested in finding a place that feels like family, where you can work alongside our team to best serve our clients? Our company is expanding, and we are looking for someone like you; an individual who isn’t afraid to grow with our company. We’re looking for someone who is hardworking to assist our clients as an Administrative Assistant. If you want to be appreciated and have some fun while doing it, we can’t wait to meet you!

General Purpose: Assist the HOA Manager(s) by providing service through various duties.

Supervisory Responsibilities: None

Essential Duties / Responsibilities include:

• Customer service via telephone, email, and in person contact
• Compose and draft a variety of routine and non-routine documents, including general correspondence, agendas, board meeting minutes, reports, newsletters, and memoranda
• Maintain calendars of community activities, meetings, and various events
• Coordinate meetings and arrange for room set up; arrange for necessary materials to be available at meetings
• Data entry including, but not limited to, notices, requests, and applications
• Maintain association records (customer and vendor information)
• Update web portal and document libraries
• Assist with architectural design submission review process
• Monitor and dispatch work orders
• Access HOA documents as a resource (Covenants, Guidelines, Bylaws, etc.)
• Attend meetings as needed
• Perform a variety of general clerical duties typical in an office setting
• Assist the Manager(s) with day-to-day tasks as necessary

Required Knowledge, Skill, and Ability:

• Anticipate needs of the team and clients
• Detail oriented
• Deliver courteous and professional customer service
• Knowledge of English word usage, spelling, grammar, vocabulary, and punctuation
• Knowledge and operation of standard office equipment, procedures, and methods
• Plan and organize work to meet schedules and timelines
• Establish, maintain and foster positive and harmonious working relationships with others
• Maintain confidentiality
• Self-directed learning a plus

Education and Experience:

• High school diploma or equivalent
• Experience in an office setting, or one to two years related experience
• Diploma from an accredited college or university a plus
• Knowledge of homeowner associations, metropolitan districts, board meetings, real estate, and customer service is a plus.

Working Environment/Physical Activities

• Requires reliable transportation
• Sit at a desk and work at a computer up to 9 hours a day (Workday is varied with a standard day of 9 hours and every other Friday off)
• May require attendance at evening meetings
• Able to lift up to 25 lbs.

Job Type: Full-time

Pay: $16.50 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus pay

Application Question(s):

• If offered a position with our company, how soon would you be able to start?
• This job is an entry level position that pays $16.50 - $17.00 per hour plus benefits. Is this pay within your expectations?

Education:

• High school or equivalent (Required)

Experience:

• office: 1 year (Preferred)

License/Certification:

• means of transportation to get you to work each day (Required)

Work Location: In person

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