Job description
SUMMARY:
TCA Health, Inc. seeks a resourceful, compassionate candidate to provide outreach and linkage-to-care services for our patients and community members. The Care Coordinator will assist individuals living with and at-risk for HIV/AIDS in accessing and adhering to health care services and linking them with core clinical, PrEP (Pre-Exposure Prophylaxis) and supportive services. The Case Manager will provide a range of client-centered, confidential services including completing intakes, conducting assessments, providing referrals and conducting HIV/STI education to individuals at-risk and those diagnosed with HIV/AIDS. The position demands a high level of cultural competency in the unique needs of communities of color, particularly those in Hispanic and African American communities, and among the LGBTQIA+ community.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Manage an assigned caseload of clients.
- Partners with clinical and supportive services team members to ensure the highest quality of client care is provided.
- Implement PrEP (Pre-Exposure Prophylaxis) education and case management.
- Provide ongoing follow-up to ensure PrEP adherence.
- Meet with patients weekly to assist them in filling out PrEP medication coverage applications.
- Collaborate with all individuals involved in PrEP care and program delivery for the purposes of supporting high quality PrEP programming.
- Review and maintain up-to-date and accurate knowledge of emerging scientific research regarding biomedical HIV/STI prevention strategies, including PrEP, PEP (Post Exposure Prophylaxis) and related interventions.
- Accurately complete all data collection forms
- Conducts initial intake and ongoing assessments, medication and treatment adherence, and complete service plans.
- Monitors progress toward individual client goals.
- Assist with the development of comprehensive care plans with clients that integrates medication and treatment adherence into services.
- Provides and tracks referrals and linkages to services.
- Maintains client file, documents all activity, and maintains appropriate documentation of eligibility.
- Conduct outreach and engagement at community events in collaboration with community partners and TCA Health mobile van.
- Inputs all data into the client level database and/or electronic health record (EHR).
- Submits monthly/quarterly/annual reports on program/client activities in a timely fashion.
- Attend and participate in weekly, monthly, and quarterly meetings and trainings as required and assigned.
- Performs other duties as required or assigned.
EDUCATION AND EXPERIENCE:
Education:
- Bachelor’s/Assosciate’s Degree with a major in social work, health sciences, public health, sociology, or related subject.
Experience:
- At least 1-2 years of experience working in community health, HIV/STI prevention, and/or the LGBTQ community is preferred.
Demonstrated Competencies:
- Proficient in English.
- Excellent communication skills, especially written and public speaking.
- Able to manage time and set priorities.
- Strong organizational skills. Proficient in Microsoft Office suites and internet.
- Must be highly motivated, self-initiated, and flexible; prepared to work evenings and weekends as needed.
- Previous case management positions are beneficial.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be physically able to lead fitness classes and demonstrate various techniques requiring physical stamina and a high level of mobility, dexterity, athleticism and coordination.
- Ability to walk and stand regularly.
- Must be able to climb steps, bend over.
- Able to type proficiently, write legibly and to read printed or handwritten materials.
- Able to communicate and respond effectively.
- Will need to frequently crouch, kneel, stoop or bend.
- Will need to move or lift up to 50 pounds.
- Requires visual acuity to perform tasks requiring close vision and ability to adjust focus.
- Required to be able to travel to meetings outside the organization’s facility, including some out of town travel.
WORKING CONDITIONS
- Frequently works outdoors.
- Normal office and health center environment.
- Occasional evening and weekend work.
- Will require working some evenings and weekends as it relates to instructing and supervising fitness classes and other programming.
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