High Acuity Program Social Services Director

Full Time
Portland, OR 97218
Posted
Job description
:

In adherence with state federal mandates, Prestige Care team members are required to be vaccinated for COVID-19 as an condition of employment, unless a team member qualifies and receives an approved religious or medical exemption.:

Porthaven Healthcare Center:
Information About Porthaven Health Care Center
Porthaven Health Care Center is a skilled nursing and rehabilitation center that serves the northeast Portland neighborhoods of Beaumont, Alameda, Hollywood and Irvington. We care for residents and patients with various levels of acuity and will help you grow your nursing experience.
Porthaven Health Care Center has solid leadership with a Oregon Health Care Association award-winning Administrator. We are about people helping people, and are rooted in a philosophy of caring based on our core values - respect, integrity, commitment, and trust - that are at the center of all we do. Our mission is to provide quality care, guided by a compassionate heart and our promise is to personally touch lives every day. At Porthaven Health Care Center we offer a dynamic and collaborative environment where you will not only make a difference in the lives of others every day; you have the opportunity to grow professionally, learn new skills and advance your career.:

Who Is Prestige Care?
Prestige Care is a family of over 75 skilled nursing + post-acute care centers, as well as assisted living and memory care communities in 8 Western states. We are an organization of over 5,000 team members who serve thousands of residents, where we have the privilege of personally touching their lives every day.

Benefits

Beginning January 2023, Prestige is excited to offer a great medical plan with low monthly premiums for Full Time (32 hr+) Oregon Skilled Nursing Center employees and dependents!

Oregon SNF Union Employees:
  • Employee Only: $35/month
  • Employee Spouse: $70/month
  • Employee Family: $105/month
Oregon SNF Non-Union Employees:
  • Employee Only: $75/month
  • Employee Spouse: $200/month
  • Employee Family: $300/month
Our comprehensive benefit package includes:
  • A choice of health plans – Kaiser Permanente or Regence BlueCross BlueShield
  • Coverage begins the first of the month after start date
  • Preventative care covered at 100% /Generic Rx covered at 100%/Office Visit Co-pay $20
  • Vision - VSP/Dental - Delta
  • Employer paid Life and ADD
  • 401k w/company match
  • Employee Assistance Program
  • Paid Time Off Program/Paid holidays
  • Annual wage increases
  • Scholarship/Tuition reimbursement
  • Nursing Assistant students not employed by Prestige Care Full Time outside of their class will not be benefit eligible as they are not considered employees::::::
POSITION SUMMARY:
The High Acuity Program (HAP) Social Services Director directs and oversees the social services program in a HAP unit in a skilled nursing center to assure that the medically related emotional and social needs of the resident are met and maintained in accordance with all applicable laws, regulations, and Prestige standards . The HAP Social Services Director coordinates the high-touch, fast- paced discharge planning and provides a prompt response and resolution for residents grievances.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Meets with all new admissions to document the resident's psychosocial history and identify the current psychosocial needs.
  • Ensures comprehensive psychosocial care plans are in place for each resident, completed within the required timeframe, and updated as needed.
  • Coordinates resident care conferences within 72 hours of admission in the HAP unit.
  • Partners closely with HAP clinical team from initial contact with resident to coordinate discharge services. Ensures a discharge plan is in place and implemented for each resident.
  • Collaborates with the leadership team, the resident and/or resident’s representatives, and physician on discharge plans. Communicates regularly with all parties regarding the plan and encourages resident and/or resident’s representative participation in all steps of the planning and discharge process.
  • Acts as the grievance officer and coordinates the HAP unit’s grievance process and ensures a prompt resolution.
  • Coordinates home health, hospice, and support services, including making referrals and obtaining services from outside agencies as needed.
  • Arranges ancillary services including but not limited to dental, ophthalmology, and audiology services. May be required to coordinate appointments for such services and arrange transportation.
  • Completes and issues Notice of Medicare Non-Coverage (NOMNC) and Skilled Nursing Facility Advance Beneficiary Notice (SNFABN) as applicable.
  • Completes assigned sections on the MDS and participates in the coordination of Medicaid services.
  • Documents care plan and services provided in the resident’s record in accordance with state and federal regulatory requirements and Prestige policies. Ensures that all entries are accurate, timely, and descriptive of the services provided.
  • Acts as a resident advocate by ensuring that services are provided in the resident’s best interest and educates on residents’ rights.
  • Promotes a positive physical and psychosocial environment for the resident that upholds residents’ rights and protects residents from all forms of abuse. Reports all incidents of resident abuse or suspected abuse immediately and completes required incident reports. If suspicion of a crime is suspected, reports to survey agency and at least one local law enforcement entity within a designated time frame by e-mail, fax, or telephone.
  • Assists residents in accessing mental health services and other community resources.
  • Arranges and obtains needed durable medical equipment, clothing, and personal items for residents.
  • Conducts and assists in coordinating resident and family support groups including the development of programs for special needs residents.
  • Manages behavioral health services including tracking, meetings, care planning, care, and services. Coordinates and updates Behaviors Monitors for residents as required.
  • Partners with the clinical team in training staff on resident’s behaviors and appropriate behavioral interventions.
  • Participates in leadership team by actively contributing to decision making, grievance follow up, building and company-wide initiatives and attending leadership team meetings such as Stand-up, Managing Acute Care Conditions (MACC), Quality Assurance Performance Improvement (QAPI) and other meetings as required.
  • Performs other duties as assigned.
COMPANY WIDE RESPONSIBILITIES:
  • Demonstrates Core Values of Respect, Integrity, Commitment, and Trust.
  • Supports a dignified and caring atmosphere with residents, residents’ families, visitors, and staff.
  • Protects privacy and confidentiality of information pertaining to residents, team members, the department/center/community, and company information and records.
  • Maintains a safe and secure working environment and practices safe working habits.
QUALIFICATIONS AND EXPERIENCE:
Must hold appropriate state licensure. Minimum of three years’ experience working in skilled nursing or similar health care setting or ability to demonstrate equivalent knowledge and skills.

Knowledgeable of the rules, regulations and guidelines that govern nursing care facilities.

EDUCATION:
Bachelor’s degree in social work, human services or related field required. Master’s degree preferred.

EOE/M/F/VETS/DISABLED – At Prestige, it is our promise to personally touch lives every day. It is a philosophy of caring based on our core values of integrity, trust, commitment, and respect, that are at the center of all that we do. We are committed to a diverse and inclusive workforce that represents all of us, coming from different experiences, cultures, backgrounds, and viewpoints. Inclusion is the way we treat one another and how we celebrate what makes us different.

Prestige is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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