HEAD OF FAIR AND RESPONSIBLE BANKING

WHAT IS THE OPPORTUNITY?

The Senior Director of Fair and Responsible Banking will lead and mentor a team of professionals in the development, implementation, and oversight of the the Fair and Responsible Banking compliance program, comprising elements of Fair Lending, UDAAP, HMDA, and CFPB/OCC expectations; as well as developing synergies with the Bank's CRA function. This role is responsible for providing senior leadership and strategic planning to assure appropriate processes are in place to manage each of the regulatory areas.

Compliance Risk Management Division
This is a great opportunity to grow your career with a stable and expanding organization as a member of City National's Compliance Risk Management team. The focus is on ensuring business activities remain safe, compliant and well-positioned for future opportunity and sustainable growth.

WHAT WILL YOU DO?

• Provide strategic planning and leadership towards the development, implementation, and oversight of an appropriate Fair and Responsible Banking program based upon the size and complexity of the organization, and the distinct customer segment at CNB with a focus on Fair Lending laws and UDAAP standards
• Develop, implement, and oversee comprehensive and centralized Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) Program with a focus on monitoring of Marketing and Disclosures, Availability of Terms or Services as Advertised, Availability of actual credit to consumer, Employees and Third Parties interacting with Consumers, and Servicing and Collections
• Oversee and provide leadership to the Bank’s HMDA LAR filing efforts while ensuring accuracy and timely reporting of HMDA and ultimately Small Business loan data pursuant to Dodd Frank 1071.
• Advocating for a strong culture of Fair and Responsible Banking with senior management and business partners
• Work in conjunction with the Bank’s CRA Officer to create synergies and correlated analyses
• Provides leadership in compiling information, conveying strong and effective presentations, and engaging with regulatory agencies during regulatory examinations
• Oversees and manages a team of compliance professionals focused on monitoring business activities through statistical analysis of Bank lending and product delivery practices
• Develop meaningful reporting focused on programmatic updates, emerging and evolving compliance risks, industry trends, identified compliance risk issues, risk appetite measures, and key risk indicators focused on matters of Fair and Responsible Banking.
• Performing periodic risk assessments and formal monitoring of business and operational activities to identify compliance gaps and potential exposure
• Establish job specific compliance training for officers and employees
• Escalating and reporting issues to the CNB CCO, management committees, and/or the Board of Directors.

WHAT DO YOU NEED TO SUCCEED

Must-Have*

• Bachelor's Degree
• Minimum 15 years experience working with Federal and State compliance regulatory matters.
• Minimum 10 years in a banking environment.
• Minimum 15 years management experience preferred

Skills and Knowledge

• This position requires a high degree of knowledge of regulations; identify key risks, act upon identified risks, and apply regulatory requirement to business operations.
• This position acts as a subject matter expert in Fair Lending, UDAAP, and HMDA compliance matters.
• This position will supervise other compliance officers in the department.
• Demonstrated experience with implementing compliance programs
• Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), and/or Certified Financial Services Auditor (CFSA) designation a plus.
• Experience in senior level compliance roles
• Demonstrated experience with implementing compliance programs
• Advanced knowledge of Fair Lending, HMDA, UDAAP, and banking compliance laws and regulations.
• Proficiency in analyzing diverse business functions and processes to identify key risks and demonstrated success with implementing control improvement recommendations.
• Ability to interact with federal regulatory agencies.
• Ability to operate effectively in a fast-paced environment.
• Excellent organizational and analytical skills.
• Ability to communicate clearly and professionally with all levels of an organization.
• Excellent written and verbal communications skills.
• Effective interpersonal skills.
• Excellent time management skills and be accustomed to working with deadlines.

Compensation

Starting base salary: $141,830 - $263,408 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

• To be considered for this position you must meet at least these basic qualifications

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.

ABOUT CITY NATIONAL

We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.