Job description
Overview:
Provide information and answers to guest questions in our Office and by phone in our Call Center.
You'll also...
$18
/
hour
Provide information and answers to guest questions in our Office and by phone in our Call Center.
You'll also...
- Assist guests with a welcoming, friendly and professional level of service
- Research answers to questions as needed and provide efficient follow-up
- Document, answer and resolve guest questions and complaints
- Maintain our Guest Management System Database
- Actively listen to guest feedback and provide updates to Team Leads
Some of our amazing perks and benefits:
- Paid Training!
- FREE Admission!
- FREE Tickets for friends + family
- Referral Bonuses - work with your friends
- 25% Food and Merchandise Discounts
- Work with people from all over the world
- Flexible schedules for students, teachers, parents and retirees
- Employee-only RIDE nights, GAME nights and FREE FOOD nights!
Cedar Fair is home to 13 unique and exciting properties, so come join our world class team in Shakopee Minnesota, at Valleyfair. Valleyfair provides real-world experience, advanced training, friendships that span the globe, and so much FUN…all while earning a competitive wage. As a member of our team, you'll...
- Deliver our BEST DAY experience to all park guests and teammates.
- Develop skills, knowledge and experience to benefit your future.
- Interact with different people of all ages and backgrounds.
- People who love helping others and will support the needs of our guests and associates.
- Good judgement and a commitment to safety.
- Ability to work and interact with people from diverse backgrounds.
- Individuals with a passion and excitement about Valleyfair.
- Ability to complete and pass required Guest Services training.
- Availability to include some weekdays, weekends, evenings and holidays.
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