Golf Services Specialist

Full Time
Beaver Creek, CO
Posted
Job description

Create Your Experience of a Lifetime!


Come work and play in the mountains! Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.


With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program


Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans


Job Summary:

This position includes member relations, ensuring play is tracked and managed, protecting and controlling assets, assisting with managing golf staff, assisting with running tournaments, conducting lessons, assisting with golf shop operations and providing other professional services to ensure an exceptional golf experience. This job requires a minimum of three years of experience at a PGA facility or either actively enrolled in the PGM Program or a member of the PGA of America.


Job Specifications:

  • Housing: Currently Available
  • Outlet: Red Sky Ranch
  • Expected Pay Range $20.00 - $24.49
  • Shift & Schedule Availability: Full Time
  • Skill Level: Specialist


Job Responsibilities:

  • Assist with financial and operational performance of the golf shop operations and golf services
  • Ensure all financial goals and objectives are being achieved
  • Assist the Head Golf Professional as well as the team in managing the facility in an efficient, high-quality, service-oriented manner.
  • Oversee the reservation system, starting, monitoring, and pace of play
  • Track and verify all players and guests, rounds, green fees, golf cars, club care, lockers, handicap fees, other charges necessary, and facilitate accurate accounting and recordkeeping
  • Recruit, hire, train, schedule, motivate, coach, discipline and supervise entry level golf shop staff as well as outside service
  • Oversee outside staff time clock punches
  • Assist with tracking group play, group sales, guest retention  Assist with running golf tournaments at a high level of standards
  • Assist in training, supervising and motivating the staff to meet facility objectives, especially in providing exceptional customer service.
  • Assist merchandise manager with retail merchandise concessions in step with the mission of the golf operation and facility
  • Assist with maintaining a profitable golf merchandising operation
  • Provide an enhanced golf instruction program offering individual lessons and group clinics for all levels.
  • Other duties as assigned


Job Requirements:

  • PGA Membership or enrolled in the PGM program
  • Must have 3-5 years’ golf operations experience
  • Must have a valid Driver’s License or passport


Preferred:

  • Knowledgeable in RPOS, Jonas, and Microsoft office
  • Able to communicate effectively in English
  • Previous guest service experience and excellent guest service skills
  • Willingness to learn and to teach lessons
  • Able to work entire season
  • Experience with tee time reservations and management


Necessary Skills:

  • Extensive knowledge of the game of golf
  • Excellent verbal and written communication
  • Professional presentation / PGA standards
  • Excellent guest service and follow-up skills
  • Excellent organizational skills
  • Ability to work independently as well as with a team


The expected pay range is $20.00 - $24.49. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID
492756

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