General Manager – Mortgage

Full Time
Durham, NC
Posted
Job description

Who is Credible?

We are a marketplace where users can compare personalized, prequalified rates and quotes from multiple lenders and carriers, for student loans, mortgages, personal loans, and insurance.

We're challenging the status quo by giving power to the consumer. We believe in a world where 'ethical', 'lending', and 'insurance' can coexist, so we set out to build innovative platforms that actually work for customers. Our mission is to help people find the best loan or insurance policy possible.

We believe researching and buying loans or insurance shouldn't be confusing or complex, so we've focused on simplicity. We've created the only unbiased loan and insurance buying process out there, which makes finding options straightforward and clear.

About the Role:


Credible is looking for a General Manager that will be responsible for owning the management and execution of Credible's Mortgage product vertical. Reporting to Credible's Chief Revenue Officer, this is a high-visibility role, with a clear mandate, that will have a significant impact on the company's overall business objectives. This role will be ultimately accountable for the growth, profitability, and user experience for Mortgage.

Credible's mortgage platform matches high-intent consumers with leading mortgage lenders through a best-in-class comparison and shopping experience. As such, we are looking for an ambitious individual with a background in leading a direct-to-consumer mortgage business with a track-record for being high-performing, analytical and strategically-minded. The successful candidate will be eager to step-up and embrace significant responsibility and accountability in a high-growth company, and operate within the Executive levels of the organization.


Responsibilities:

  • Cross-functional coordination, development and execution of key initiatives and goals
  • Ownership of the Mortgage roadmap, which will leverage the domain expertise of key stakeholders in order to determine their resourcing and prioritization
  • Partner with key stakeholders to identify opportunities to improve and accelerate the development of the Mortgage product vertical
  • Conduct in-depth analysis and develop deep understanding of key value drivers to identify improvement areas and opportunities within Mortgage
  • Participate in the setting of company budgets and long-range planning
  • Create a motivating cross-functional team environment
  • Identify, manage, execute, and measure the impact of new projects that generate meaningful growth for the business

Education and Experience:

  • 5+ years of mortgage experience, preferably within a tech-forward player in the industry
  • P&L ownership experience with a focus on customer acquisition is required
  • 10+ years of overall experience, with 5+ years of experience at a consumer tech company
  • Highly detail-oriented with excellent verbal and written communications, and interpersonal skills
  • Excellent presentation skills - capable of developing and delivering compelling presentations, and running efficient and productive meetings
  • Highly analytical, strategic, and creative thinker with strong business acumen and modeling skills
  • Possess strong operational and strategy experience, preferably at a fast-growing company
  • Have a demonstrated ability to drive business results in a collaborative, cross-functional environment
  • Have the ability to create structure and develop rigor in driving initiatives that are open-ended and problems that are unstructured
  • Can be influential within the organization to garner internal support for key initiatives
  • Humble, not territorial, collaborative, high EQ and IQ

Credible is open to hiring candidates in the following locations: Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kentucky, Maryland, Massachusetts, Michigan, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Texas, Tennessee, Utah, Virginia, Washington


Pursuant to state and local pay disclosure requirements, the pay ranges for this role, with final offer amount dependent on education, skills, experience, and location, are listed below. This role is also eligible for an annual discretionary bonus, stock incentive plan, various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents.

View more details about Credible Benefits

California, New York City, and Westchester County, NY Pay Range:

$195,600—$261,600 USD

Colorado and Washington Pay Range:

$163,000—$218,000 USD
Why work at Credible?

We combine the intelligence, expertise, and confidence of a financial advisor with the approachability and honesty of a friend. In other words, we're the friend you always wish you had in finance.

We are optimistic, challengers, trustworthy, clever, and smart. We are open and transparent. We strive to act as advisors by being friendly, objective, and open in our communication. We use language that is intelligent yet approachable. When appropriate, we'll drop in a bit of wit to position ourselves as a fresh, reliable voice in the financial world.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

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