Job description
Overview:
The General Manager is responsible for directing and supervising all work performed by field crews and administrative support to our Knoxville branch. They will ensure branch profitability by managing the budget, controlling expenses, ensuring quality control, and building/maintaining customer relationships. The General Manager will also have direct responsibility of inventory and warehouse personnel.
What Can We Offer You:
Who We Are:
Paradise Home Improvement is one of the fasting growing remodeling companies in the nation. We are dedicated to helping families in the Carolinas and Tennessee renovate their homes. The team at Paradise Home Improvement puts more than 50 years of experience to work for homeowners across the Southeast, delivering superior results and unmatched customer care at competitive prices.
Our customers quickly notice a difference in the way we do business. We’re not just out to make a quick sale; we want to earn customers for life. To that end, we take the time to educate homeowners about all of their options, so they can make the decisions that are best for their home and budget. Our strong focus on energy efficiency is another way we stand out, and we’re proud to have earned several Energy Star’s Most Efficient distinction awards. And that’s only one of the many awards to our name!
PHI provides the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Paradise Home Improvement (PHI) is hiring a General Manager in Knoxville, TN. We are seeking a positive, detailed, and results-oriented team player that takes pride in their work!
If
this
is you, we want
you,
to join our TEAM!
The General Manager is responsible for directing and supervising all work performed by field crews and administrative support to our Knoxville branch. They will ensure branch profitability by managing the budget, controlling expenses, ensuring quality control, and building/maintaining customer relationships. The General Manager will also have direct responsibility of inventory and warehouse personnel.
You’ll have an immediate impact in an environment that operates on principle, inspiration, transparency, customer focus, curiosity and care.
What Can We Offer You:
- Competitive annual salary commensurate with skills and experience, up to $120,000 per year with additional incentive bonus
- Hiring Immediately
- Health, dental, vision benefits, 401(k)
- Paid holidays, paid time-off
- Work with a team of talented, professional, and fun individuals who enjoy what they do
- Career development opportunities with clear career pathing
- Represent high quality products with the leading professionals in the industry
What You'll Do:
Develop and implement a business plan, including goals and action items for growth; profitability; safety; customer satisfaction; and training, and create a forecast; financial objectives; and metrics in support of this business plan- Oversee installation and services; review contracts and proposals, and provide direction to the production department, all while ensuring quality control, cost compliance, and safety
- Ensure timely completion of projects by creating schedules, setting deadlines, organizing resources, and communicating expectations for field operations
- Maintain and enhance customer relations by addressing and troubleshooting issues promptly and professionally
- Provide communication to leadership by preparing daily, weekly, and monthly reports regarding branch operations and productivity
- Keep accurate financial reports and manage inventory and warehouse personnel as well as cash flow, including timely billings and follow-up collections
- Present daily progress reports
What You'll Bring:
Previous experience managing people, processes, and a P&L in the home improvement industry preferred- Excellent written and verbal communication skills with a process improvement-oriented mindset
- Strong customer service background in skills with an expertise in problem-solving
- Knowledge of construction practices and labor costs in construction (knowledge of the uses and costs of materials a plus)
- Superior organizational and quality control skills with a great attention to detail
- Solid understanding of local, state, and federal safety standards and building code requirements
Who We Are:
Paradise Home Improvement is one of the fasting growing remodeling companies in the nation. We are dedicated to helping families in the Carolinas and Tennessee renovate their homes. The team at Paradise Home Improvement puts more than 50 years of experience to work for homeowners across the Southeast, delivering superior results and unmatched customer care at competitive prices.
Our customers quickly notice a difference in the way we do business. We’re not just out to make a quick sale; we want to earn customers for life. To that end, we take the time to educate homeowners about all of their options, so they can make the decisions that are best for their home and budget. Our strong focus on energy efficiency is another way we stand out, and we’re proud to have earned several Energy Star’s Most Efficient distinction awards. And that’s only one of the many awards to our name!
PHI provides the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
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