Job description
Job Summary:
This position follows clearly detailed specific procedures in completing several repetitive clerical steps performed in a prescribed or slightly varied sequence such as coding and filing documents in an extensive alphabetical file. Position could involve simple posting to individual accounts, opening mail, calculating, and posting charges to departmental accounts, operating basic office equipment. Little or no subject-matter knowledge is required, but the clerk uses his or her own judgment in choosing the proper procedure for each task.
Primary Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.
- Transfer mail tubs from loading docks to mail room in the morning and mailroom to dock in the afternoon (if needed).
- Sort and bundle mail for distribution.
- Research mail not properly addressed or properly coded.
- Remove trash and keep work area clean and organized.
- Process and prepare all incoming mail for customer pick up as required by PWS.
Additional Duties:
- Perform x-ray scan using an x-ray machine to scan all mail and packages for security of customers if required by contract. If required at site, pull bags to be sent at the end of the day.
- Responsible for performing job in safe manner, with concern for others and a desire to increase production; If needed, process machinable mail (folding, inserting, sealing, and opening).
- Follow HAZMAT procedures for handling potentially hazardous mail.
- May require processing IMDDS shipments.
- Meter mail daily.
- Process accountable mail utilizing accountable mail tracking system and unidentifiable accountable mail.
- May require opening and reading mail and forward to appropriate location.
- May require processing requests for publications.
- Perform other responsibilities as assigned.
Qualifications: Education, Experience, and Certification(s):
- High School Diploma, General Educational Development (GED) required.
- Preferred one-year experience in related field.
- Preferred experience working in a mail center.
- Preferred experience in UPS and Federal Express shipping and procedures.
- Must have knowledge of U.S Postal regulations in the process of dealing with incoming, outgoing, certified, registered, insured and express mail. Experience in operating various mailroom machines required.
Knowledge, Skills, and Abilities:
- Ability to perform routine tasks on special class mail as well as routine and repetitive tasks for long periods with minimum supervision.
- Must be able to stand, reach, and walk for long periods of time.
- Ability to make minor decisions regarding mail issues/questions.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Good reading and writing skills.
- Ability to add and subtract two-digit numbers, multiply, and divide with 10's and 100's.
- Ability to perform these operations using units of American money and weight measurement, volume and distance.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Basic ability to operate a computer using Microsoft Office software. . Basic typing skills.
ServiceSource is committed to providing and maintaining a safe, secure and healthy work environment for all employees, persons-served, volunteers and visitors. As part of this commitment, ServiceSource has developed safety, security and occupational health policies, practices, guides and standards. With this understanding, all employees are required to:
- Adhere to all local, state and federal safety and environmental codes, ordinances, standards and laws.
- Adhere to all corporate and local safety plans, policies, practices and standards.
- Be aware of and follow all safety rules of your work site.
- Report any unsafe conditions or accidents to your supervisor.
- Practice standard precautions (formerly universal precautions) always.
- Participate in mandatory or available safety training.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; use hands and arms; climb or balance; stoop and kneel. The employee is occasionally required to walk and sit. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.
ServiceSource is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.
If accommodation is needed in the application process, arrangements can be made with the local regional office
http://www.servicesource.org/contact-us
.We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.
PAY TRANSPARENCY POLICY STATEMENT:
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information
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