Overview: H-E-B is one of the largest, independently owned food retailers in the nation operating over 400 stores throughout Texas and Mexico, with annual sales generating over $25 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and marketplace. H-E-B offers a wealth of career opportunities to our 110,000+ Partners (employees), competitive compensation and benefits program and comprehensive training that lead to successful careers.

Job Description: H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.

As a Beauty Advisor, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources-People-drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do you have a:
HEART FOR PEOPLE... commitment to work hard to make sure Customers and Partners come first?
HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success?
PASSION FOR RESULTS... initiative to step up and do what needs doing?

We are looking for:

• a high school diploma
• strong communication and interpersonal skills
• ability to work in a fast-paced environment

What is the work?
Customer Service:

• Provides superior customer service that's focused on hospitality
• Answers customer questions regarding products; assists them with selections; helps customers locate merchandise
• Engages Customers to offer individual beauty solutions based on their needs

Sales:

• Merchandises product effectively, using advanced knowledge and skills
• Uses suggestive selling techniques to meet customer needs and build department sales
• Applies advanced knowledge of all current trends on a daily basis in beauty for hair care, skin care, and makeup
• Assists in the execution of the sampling, testing, and demos events to drive customer engagement
• Applies understanding of department financials and how to drive results

Stocking / Sanitation:

• Interacts with vendors as needed
• Stocks / rotates items as needed
• Assists with inventory control to ensure in-stock conditions
• Maintains standards in shrink, safety, inventory control, and sanitation
• Cleans / sanitizes sales floor, display cases, prep areas, and equipment
• Properly handles and maintains the operation of all equipment
• Complies with departmental SOPs and store operating procedures

What is your background?

• Minimum age 18 (mandatory)
• High school diploma (or equivalent)
• 1+ years of experience
• Completion of company orientation, safety training, and selling training

Do you have what it takes to be a fit as an H-E-B Beauty Advisor?

• Advanced knowledge of all current trends in beauty for hair care, skin care, and makeup
• Working knowledge of Store / department financials
• Understanding of technology
• Strong communication, interpersonal, and customer service skills
• Reading and writing skills
• Planning and organizing skills
• Ability to demonstrate techniques by applying to themselves

Can you...

• Constantly* reach at waist, grasp
• Frequently stand, walk
• Occasionally sit, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements
• Occasionally be exposed to loud noise, and wet conditions
• Demonstrate the ability to lift 45 lbs, and manage in excess of 30 lbs**

• While there may be exceptions, the measurements noted are generally defined as-Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day

** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

10-2019