Job description

Job Summary:

A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel. Servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances, this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.

Un ama de llaves es el principal responsable de mantener limpias y atractivas las habitaciones, los pasillos y las áreas públicas del hotel. Dar servicio a las habitaciones de los huéspedes diariamente de acuerdo con los procedimientos del hotel, cargar el carro con los suministros de la habitación y reemplazar la ropa de cama y reponer los suministros de las habitaciones de los huéspedes siguiendo los estándares de la compañía y los procedimientos de seguridad. En algunos casos, esta función también sería responsable de realizar actividades de "limpieza profunda" dentro de la habitación de huéspedes junto con tareas de mantenimiento preventivo.

QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Requires strong attention to detail
• Ability to communicate effectively with guests and team members verbally or in written form.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.

RESPONSIBILITIES:

• Approach all encounters with guests and employees in a friendly service-oriented manner.
• Maintain regular attendance in compliance with the Hotel standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Hotel standards and regulations to encourage safe and efficient hotel operations.
• Thoroughly clean and restock the required number of guest rooms per shift.
• Complete all pre-cleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guest rooms.
• Perform other tasks/jobs as assigned by the supervisor or manager.
• May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
• Deep cleaning tasks may include but are not limited to changing the AC filter cleaning the AC coils touching up paint on walls/molding touching up scratched furniture or rehanging closed slide doors.

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Employee discount
• Paid time off

Shift:

• 8 hour shift

COVID-19 considerations:
Common areas sanitized regularly.

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• Raleigh, NC 27614: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Cleaning: 1 year (Preferred)

Work Location: In person

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