Job description

*Please note that this position is in person.*

We are a locally owned Third Party Collections Company that has been in business for over 24 years serving clients throughout the country. We are currently seeking both experienced and entry level Collections Representatives.

We are looking for professional, self-motivated individuals with excellent negotiation and communication skills for our fast-paced environment . Individuals must be able to learn and adhere to all rules, regulations, and laws pertaining to consumer credit and collections including FDCPA. You must also have the ability to remain focused on daily and monthly budget goals. Previous Third Party Collections experience is preferred but not required. All applicants must have a High School Diploma or GED.

We offer guaranteed base pay starting at $17 - $19 an hour along with the opportunity for monthly performance-based bonuses. We also offer benefits after 90 days including medical, dental, vision, and life insurance as well as Paid Time Off, and Paid Holidays. Vacation time and 401K are offered after one year.

This position is in-office. Training shift will be 9 AM to 6 PM for the first few days before transitioning to permanent shift which entails both three early days (8 AM to 5 PM) and two late days (11 AM to 8 PM) each week.

Interested? Please submit your resume today! You will be contact by our Human Resources Department if we are interested in scheduling an interview.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Call center
• Office

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
We require all staff wear a face mask any time they leave their cubicle.

Ability to commute/relocate:

• Jacksonville, FL 32256: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• If hired, how soon are you available to start?

Education:

• High school or equivalent (Required)

Experience:

• Debt Collections: 3 years (Preferred)
• Customer Service / Call Center: 2 years (Required)

Language:

• Fluent Spanish (Preferred)

Work Location: One location

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