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The Fueling Agent carries out ramp operations in accordance to the highest possible standards set by Jet Aviation in terms of safety, service and quality. This includes a full range of handling services such as aircraft pushback, aircraft refuelers and the safe operation of all Ground Support Equipment (GSE).

Minimum Requirements:

• High School Diploma/GED or equivalent
• At least 2 years of relevant work experience
• Valid driver's license
• Holding relevant license and certification training (e.g. NATA safety first, FAR 139 fuel and fire safety and CDL as required)
• Basic English language skills
• Must obtain an Airport ID Badge within 30 days of employment
• Prior experience in customer services
• Ability to demonstrate work in a team environment
• Ability to demonstrate good communications skills
• Ability to demonstrate knowledge in Microsoft Office
• Ability to work flexible schedules and in various weather conditions as well as meeting minimum physical requirements of the job

Main Responsibilities:

• Provide fueling services to commercial and corporate aircraft as assigned
• Responsible for the overall FBO ramp operation within established FAA operating procedures and quality standards
• Provide aircraft towing, pushback, marshalling and disconnecting services as required
• Provide Hospitality services such as delivery of luggage and cargo to and from the aircraft
• Provide security ramp escorts to and from the aircraft
• Provide transportation for customers, passengers and crew
• Provide service to the aircraft using ground support equipment (GPU, water, lavatory etc.) and ensure its safe operation
• Assist in providing aircraft with ice, coffee, catering etc. upon request
• Assist with general upkeep of the facility grounds including aircraft, hangar and car cleaning
• Follow the ISAGO rules set for airport operations
• Participate in the Safety & Quality Management System in accordance to the safety and quality policy and be pro-actively involved in a positive safety culture environment
• Identify and report potential hazards and near misses as well as occurrences as required by the reporting system
• Respect all airport policies and all applicable laws and regulations without alienating customers and conduct all work in accordance with Jet Aviation’s Policies, Manuals and Procedures
• Other duties as assigned
• Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network

Desired Characteristics:

• High quality standards and orientation towards customers
• Ability to work calmly and effectively under pressure
• Possesses cultural awareness and required sensitivity
• Common courtesy and conscientiousness
• Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency)

Jet Aviation provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.