Job description
Front Office Receptionist
Are you looking for a company that you can call home and have opportunities to grow? We are looking for a Front Desk Receptionist to join our growing practice. We pride ourselves on guiding our staff in the right direction to not only learn but also get hands-on training to move forward within the company.
Your new career awaits you...
Job Description
We are looking to hire a front office receptionist that are compassionate and discrete with superb time management and record-keeping skills.
To ensure success, front office receptionists should be confident and professional administrators with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies.
Responsibilities:
- Greet and attend to patients in person and over the phone.
- Professionally assist doctors, staff, visitors, and patients.
- Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.
- Answer all phone calls in a professional and courteous manner.
- Perform all duties within HIPAA regulations.
- Maintain confidentiality of all doctors, staff, and patient information.
- Schedule appointments between doctors and patients.
- Liaise between medical departments with discretion and professionalism
- Adhere to policy and procedures during all activities.
- Assist with admissions/treatment as per agreed protocols.
- Ensure that stock levels are adequate, and orders are made timeously.
- Communicate medical results to patients under clinical supervision.
- Complete accurate documentation of patient visits.
Requirements:
- Bilingual a HUGE plus,
- Innovative thinker with strong conceptual and problem-solving skills.
- Meticulous attention to detail with the ability to multitask.
- Strong organizational, administrative, and planning skills.
- Ability to work under pressure and react effectively to emergency situations.
- Ability to use discretion while working with sensitive information.
- Excellent documentation, communication, and Microsoft Office skills
- Passionate about healthcare excellence.
Job Type: Full-time
Benefits:
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Dental office: 1 year (Preferred)
Work Location: One location with willingness to travel to other locations as needed to cover.
Special Requirements:
- Physical requirements include prolonged sitting and lifting up to 20 lbs, Must be able to be stationary up to 50% of the time. This is not an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. Management may require that other or different tasks be performed as assigned.
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