Job description
About Us:
At the Holiday Inn Detroit Northwest Livonia we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Holiday Inn Detroit Northwest Livonia can mean for you!
Holiday Inn Detroit Northwest Livonia boasts 141 guest rooms and 6,100 sq ft of event space. Description:
At the Holiday Inn Detroit Northwest Livonia we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Holiday Inn Detroit Northwest Livonia can mean for you!
Holiday Inn Detroit Northwest Livonia boasts 141 guest rooms and 6,100 sq ft of event space.
The Front Desk Supervisor provides guidance and leadership as the lead Front Office Clerk ensuring consistent quality customer service is delivered.
The Front Desk Supervisor will:
Communicate effectively both verbally and in writing to provide clear direction to staff.
Monitor lobby traffic and make staffing adjustments accordingly.
Greet guests immediately with a friendly and sincere welcome.
Serve as a role model for Front Office Staff and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situation.
Other attendance in conformance with the standards, which may be established by Pyramid Hotel Group from time to time, is essential to the successful perf
ormance
Requirements:
Training Provided
IHG or Opera experience
Dependable
Open availability a must
Reliable transportation
gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.