Introduction

Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Front Desk Coordinator opening with CareNow today and find out what it truly means to be a part of the HCA Healthcare team.

Benefits

CareNow, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  
• Fertility and family building benefits through Progyny
  
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• Family support, including adoption assistance, child and elder care resources and consumer discounts
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan
  
• Retirement readiness and rollover services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a(an) Front Desk Coordinator for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

Seeking a Clinic Coordinator like you who provides expertise and to be a champion of patient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.

You will:

• Provide support to the front office and clinical staff in developing and implementing work plans and objectives
• Create an environment that the team works together across roles to accomplish goals and to ensure patients receive the quality care we promise
• Oversees the process to prepare patient for examinations and treatment
• Develop guidelines for prioritizing work, evaluating effectiveness, and modifying staffing to ensure appropriate staffing levels are maintained
• Identifies, analyzes, and resolves work issues
• Ensures any patient complaints are handled appropriately
• Assist front office to ensure point-of-service collections are made when applicable
• Ensures timeliness and accuracy of patient charge entry into billing system
• Performs administrative functions and complies data for reports and records
• Required to work alternate shifts and may float to other location
• Required to work in a staff position to fill open shifts

You Should Have:

• Graduate from a recognized training facility for medical assistants and course-work in healthcare office management is preferred
• 1 year + of medical office experience is required
• RMA, CMA, LVN, NCT, or LMRT certificate is preferred
• CPR and BLS are required within 30 days of employment
• Knowledge of clinic office procedures, organizational policies, systems, and objectives.
• Familiarity with medical practice terminology
• Ability to plan, organize, delegate, and supervise staff
• Ability to evaluate the effectiveness of existing methods and procedures
• Ability to communicate effectively with patients, clinical staff, administration, and the public
• Ability to react calmly and effectively in emergency situations

The CareNow Urgent Care Clinic hours of operations are Monday through Friday from 8am – 9pm, Saturday 8am – 8pm, and Sunday 8am – 5pm. You must have the flexibility to work during those hours

CareNow delivers quality, convenient, patient-centered urgent care with unparalleled service. We are in more than 100 urgent care clinics around the United States. We are committed to staffing our clinics with the most qualified and experienced providers. Our providers are dedicated to improving lives and leading the charge in urgent care medicine. Our physician-guided focus is centered on providing extensive resources. And we provide support to our growing CareNow® physician team. Our doctors and medical staff are trained in family practice, emergency medicine or internal medicine. We offer a wide range of primary and urgent care services for the entire family. CareNow is an affiliate of HCA Healthcare.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive

If you find this opportunity compelling, we encourage you to apply for our Front Desk Coordinator opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.