Front Desk Agent/Night Auditor

Full Time
California, MD 20619
Posted
Job description

Receives and processes incoming guests to ensure a delightful, seamless arrival and departure. Greet guest and process hotel registration and other transactions. Keep current on hotel accommodations, services and local attractions. Handles all guest compliments, comments, observations and challenges in a timely manner to effectively achieve full guest satisfaction. Works with other departments as appropriate to arrange for services requested by the guest. Responsible for answering and fielding all calls to the hotel, including room reservations. Prepares end of shift summaries and communications for management and other staff members. Maintains confidentiality of all guest information.

Job Types: Full-time, Part-time

Pay: $13.25 - $14.75 per hour

Schedule:

  • 8 hour shift
  • Weekend availability

COVID-19 considerations:
All common surfaces are sanitized daily throughout the day.

Ability to commute/relocate:

  • California, MD 20619: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Hotel experience: 1 year (Preferred)

Shift availability:

  • Overnight Shift (Preferred)
  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: One location

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