Front Desk Agent

Full Time
Dallas-Fort Worth, TX
Posted Just posted
Job description

Summary

Hyatt Regency DFW is conveniently located at Terminal C at the DFW Airport with 812 guestrooms and 85,000 square feet of event space. The hotel is seeking top-talent to add their personality and engagement to the guest experience!

Hyatt Regency DFW Map

We offer excellent benefits

  • Free room nights, Discounted and Friends & Family Room Rates
  • Medical, Prescription, Dental and Vision Insurance after 30 days for Full time
  • 401K with company match
  • 7 paid holidays and generous Paid Time Off
  • Paid Family Bonding Time and Adoption Assistance
  • Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more!
  • Tuition Assistance program
  • On Site Parking
  • Meal Provided during shift and much more!

Let’s talk about your schedule

We’re seeking a full-time front office agent with open availability on weekdays and weekends.


What are you responsible for?

This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.

Front Office Agents are responsible for the guest registration process and communication of hotel services and promotions.

Other duties include processing forms of payment and responding to guest inquires.

You'll be the face of Hyatt as a Front Office Associate

Qualifications

How do you know if this job is for you?

You have

  • the ability to care for others
  • a true desire to satisfy the needs of others
  • the ability to thrive in a fast-paced environment
  • refined verbal and written communication skills
  • de-escalation experience
  • ability to stand for long periods of time

Take a Tour

"Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law."

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