Job description

Job description

While providing professional and friendly service to our patients, the Front Desk staff will assist the Front Desk Supervisor with administrative needs while managing the flow of patients for our five busy practitioners. Because the Front Desk Staff interacts directly with patients, it is essential that she/he contribute to representing the office professionally and in a caring manner. Our ideal candidate is someone who works well with other team members, genuinely likes helping people and meeting the needs of patients and clinical staff. The hours required are 40/week and are as follows: T,TH,F 8:30 am to 5:30pm with a 1 hour unpaid lunch break and M/W 9:00 am-6:00 pm.

The Front Desk Staff will assist in maintaining an efficiently operated office by:

• Scheduling Patients using our EHR platform
• Filing and tracking insurance claims
• Greeting and rooming patients
• Processing patient payments
• Cleaning and restocking patient rooms
• Scanning Medical Records
• Keeping product shelves neat and organized
• Inventory Management
• Calculating weekly provider revenue for two providers
• Continually monitoring common areas for tidiness
• Assisting with additional tasks as needed

Must have Qualifications and Skills:

• Strong customer service skills, verbal and written
• Patient Scheduling and Electronic Health Records preferred
• Medical office experience preferred
• Insurance billing preferred
• An ability to multitask quickly and efficiently while maintaining a cheerful demeanor and friendly, can-do attitude
• Friendly phone demeanor
• Sharp memory that can keep track of and manage a variety of important details
• Strong Math Skills for inventory management and weekly provider revenue

Benefits

Health Insurance not offered, however, employees receive complimentary acupuncture and discounts on products

Uniforms will be provided

Paid Time off after 1 year

Job Type: Full-time

Salary: $15.50-17.50 per hour (salary commensurate with experience)

Benefits:

• Employee discount
• Uniform allowance
• Paid Time off

Schedule:

• Day shift
• M-F

Education:

• High school or equivalent (Required)

Experience:

• Medical office scheduling: 1 year (Preferred)
• Certified Medical Assistant (Preferred)
• Insurance billing and tracking: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location

Job Type: Full-time

Pay: $15.50 - $17.50 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Ability to commute/relocate:

• Vero Beach, FL 32960: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: One location

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