Contract Manager, Caribbean & Mexico (Hybrid Role)

Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995. Our purpose is to “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something really amazing – travel!

To learn more about Flight Centre Travel Group please click HERE

About The Opportunity

Delivery of a Product Strategy that will see the evolution of strong long term relationships with our supplier partners and maximize the return to Global Procurement Network’s Global Partners. You will also ensure that all GPN Global Partners and their clients are being supplied with competitive, available product which delights all customers.

Key Responsibilities

• Competitive Product that meets client needs
• Maximum Margin / Overrides / SLA
• Maximum participation and marketing co-op
• Provide outstanding service internal business partners and external customers
• Maximum Margin / Overrides / SLA
• Maximum participation and marketing co-op
• Maximize availability of product
• Growth of sale of preferred product to strength relationships and maximize income / deal for FCL and Clients
• Focus on customer needs
• Focus on results
• Understands key business drivers for their Area and contributes to success
• Company/product knowledge
• Entrepreneurial mindset (identifies business opportunities for the organization)
• Professional/Managerial skills
• Execute effectively
• Foster open communication
• Listen actively
• Practices information sharing
• Presents ideas & concepts logically and clearly

Experience & Qualifications

• Provide outstanding service internal business partners and external customers
• Focus on customer needs
• Focus on results
• Understands key business drivers for their Area and contributes to success
• Company/product knowledge
• Entrepreneurial mindset (identifies business opportunities for the organization) Professional/Managerial skills
• Execute effectively
• Professional and friendly in dealing with business partners and external parties
• Builds and sustains productive relationships
• Establishes rapport with partners
• Builds trust in relationships
• Takes ownership for successes and failures
• Demonstrates a belief in FCL philosophies and values
• Exhibits a passion for their business and company
• Encourages a sense of enjoyment in the workplace
• Identifies and understands issues, problems and opportunities
• Compares data from different sources to draw conclusions
• Makes difficult decisions when required
• Develop and effectively present coherent, well-structured negotiating positions
• Build long-term relationships with negotiating partners
• Computer literate (Calypso, MS Office)
• Able to learn new systems quickly
• Wholesale Industry Experience
• Understanding and Experience of GPN processes & Strategies

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

• Enjoy the freedom and flexibility of a hybrid work structure that combines both remote and in-person work.
• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
• Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• Diversity, Equity & Inclusion
• Diversity Day: paid leave to observe holiday or cultural celebration of your choice Annual Charity Trip
• DEI education
• Commitment to fair practices such as regular equity assessments and inclusive recruitment protocols
• A career, not a job: We offer genuine opportunities for people to grow and evolve
• We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
• Giving Back: Proud Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising
  • Employee giving program
  • Office Environmental Program
  • 1 Volunteer Day per Calendar Year

Benefits Include:

• Generous remuneration structure
• Travel perks/discounts.
• Health & Wellness Programs and Employee Financial Wellness Services
• Generous paid time off policy
• National/International Award Nights and Conferences
• Benefits including vision, medical, and dental
• Employee Assistance Program
• 401k program with partial match
• Employee Share Plan
• Global career opportunities in a network of brands and businesses

Location – Montvale, New Jersey

If this sounds like the opportunity you have been waiting for then APPLY NOW.

This role can be performed onsite or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our number one philosophy? Our people. Flight Center Travel Group USA’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com