Job description

Job Description

Are you

• a passionate, positive and detail-oriented person that can talk to anyone
• someone who enjoys teamwork and wants to be a part of a world-class fitness company
• someone who would go all-in on an ’80s themed workout and might just drop and do a burpee for fun

Then you’re probably the right person for our Orangetheory® Fitness studio!

Because the Orangetheory Brand is

• all about fun, exciting and rewarding experiences for our members
• expanding rapidly around the country and the world
• looking for successful and motivated people who want to improve themselves and their career

JOB DESCRIPTION

The Sales Associate role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. The ideal candidate has strong sales experience and strong customer service skills. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.

JOB DUTIES INCLUDE:

* Establishes and maintains an effective referral program

* Maintains accurate records using established OTF sales systems.

* Conducts telephone inquiries/follow up calls/customer care calls

* Leads OTF studio previews with prospects and/or fitness program holders

* Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio

* Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities

* Encouraged to participate in 1-2 OTF scheduled workouts per week

* Maintains an organized and clean lobby/front desk area

* Responsible for processing accurate cash and credit card transactions

* Follow up and follow through activities with all prospective clients

* Responds immediately to member requests, inquiries and concerns.

* Proper onboarding all OTF clients through the use of Client Intake Forms and Membership Agreements

* Works closely with Fitness Team to ensure that processes are fulfilled

* Responsible for attending and participating in all relative OTF training programs

* Staff are required to wear masks at this time in addition to assisting with our enhanced cleaning/disinfecting procedures of the studio

JOB QUALIFICATIONS:

- Previous sales experience, with strong sales skills a must(experience working in a sales quota bearing structure highly preferred)

- Excellent customer service skills

- Solid verbal and written communication skills required

- Able to multi-task and excel in a busy environment.

- Functional computer skills required – MS Office basic programs (word, excel), Internet, Basic computer program software use

- Health & Fitness minded people strongly preferred

- High school diploma required.

- Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude)

- Flexible to work day, evening, holiday and/or weekend hours as needed

Job Types: Part-time

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

COVID-19 considerations:
We have implemented safety protocols designed to help ensure a safe, healthy environment for our staff and members.

Ability to commute/relocate:

• Palm Beach Gardens, FL 33418: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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