Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Patient Accounting Customer Service

Financial Representative

Analyses accounts and billing(s) to ensure accurate submissions to third party payors; makes corrections as needed. Ensures payments and adjustments are posted properly; prepares refunds as needed. Compiles and prepares reports as required by management.

Roles & Responsibilities:

• Updates insurance and/patient information in the billing system
• Posts pertinent memos as needed
• Utilizes third party system (i.e.Omnipro, PC, etc.)
• Telephones contacts to follow up on accounts in a professional and assertive manner
• Answers all patient, third party or other department's request or inquiries (via telephone or face to face) in an accurate and professional manner
• Requests and utilizes medical records and/or other pertinent documents to verify patient accounts information
• Identifies and reports billing issues and/or system problems, in a timely manner, to immediate supervisor for handling or resolution
• Utilizes trial balance and other reports to identify and resolve outstanding accounts and bring to a final resolution
• Compiles and prepares reports as required by management
• Performs breakdowns (i.e. cash/voucher, EOB mail lists) in a timely and accurate manner
• Reconciles daily cash receipts and tape payment remittance
• Determines appropriate general accounts postings
• Maintains accurate filing and record keeping
• Performs other tasks as assigned and needed

Requirements:

• High School Diploma – Associate Degree preferred
• Hospital or business office experience or patient accounts preferred.
• Knowledge of health insurance payers or billing preferred.
• Successful candidate will be required to pass assessment test (typing and data entry)

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers

We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong, and are able to professionally advance. We share the belief that all employees, regardless of job title or expertise, contribute to the patient experience and quality of patient care.

Explore more about this opportunity and how you can help us write a new chapter in our history!

Who We Are

Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.

Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.

The Mount Sinai Health System (MSHS) provides equal employment opportunity to all its employees and applicants for employment without unlawful discrimination on the basis of their actual or perceived race, creed, color, religion, national origin, sex, gender, gender expression, gender identity, age, disability, marital or parental status, sexual orientation, veteran, immigration, citizenship, or other protected status.

EOE including Veterans and Disabled

Compensation

The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $26.89 - $28.27 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.