Field Service Technician
Job description
Company Vehicle/Tools Provided, Paid Travel/ Training, Cell Phone/ Daily Food Allowance, Company Credit Card for Travel Expenses, Employee Owned Company- ESOP
We are looking for a full-time Controls Field Service Technician professional to join our Intelli-Hood team. Our national network of technicians is unique in this field and provides a solid platform for future growth. The ideal candidate will be able to demonstrate exceptional communication and integrity while maintaining a high level of service excellence.
Responsibilities:
- Install and/or commission control systems for commercial kitchen ventilation
- Perform site surveys of commercial kitchen ventilation hoods and mechanical systems
- Participate in site meetings to coordinate various trades for product installation
- Deliver formal site training to end-users (kitchen staff and site engineers)
- Write technical reports at project completion for submission to customers
- Provide technical support to customers and contractors to resolve control system issues
- Make recommendations for potential service enhancements or modifications to meet the ever-changing needs of the customer
- Manage all travel arrangements once jobs are assigned each week, including any changes that may occur while on the road
- Submit weekly expense reports
- Participate in weekly safety meetings
- 100%+ travel required (regional, national, or international)
Qualifications:
- Proficient in Microsoft Office Suite
- Mechanical, electrical, and controls knowledge required
- Superior Customer Service Skills
- Excellent written and verbal communication skills
- High emotional intelligence, positive attitude, and a servant leadership philosophy
- High attention to detail, follow-up, multi-tasking, and conflict resolution
- Able to demonstrate a high level of integrity and a penchant for high quality
- Must possess a strong work ethic and a high level of self-accountability
- Able to establish and maintain effective working relationships with co-workers, contractors, and customers
- OSHA 10- or 30-Hour training preferred
- CPR/AED/First Aid certification preferred
- Must pass a driving record check
Physical Requirements and Environmental Conditions:
- Requires ability to walk, climb, stand, carry materials, stoop, kneel, bend at the waist
- Must be able to climb a minimum 30 ft ladder
- Maximum unassisted lift = 50 lbs. Average lift less than 20 lbs
- Exposed to seasonal weather based on geographic region
- Exposed to moving parts and electricity that require safety protocols
- Exposure to varied travel conditions either driving or flying
PI216951094
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