Job description
Posted
16-May-2023
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Building Management, Facilities Management, Property Management
Location(s)
Chicago - Illinois - United States of America
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
JOB SUMMARY
The purpose of this position is to partner with the Facilities Management team in coordinating the completion of multiple functions related to building operations and maintenance for a commercial facility, campus, or a portfolio of buildings.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Oversees and coordinates building maintenance/repair, landscaping and janitorial work assignments performed by technicians, vendors and contractors.
Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows-up with clients to ensure customer satisfaction.
Performs facilities inspections and prepares reports.
May coordinate and lead (MAC) move, add, and change activities.
Assists in the preparation of operating and capital budgets.
Develops and maintains vendor relationships and trains vendors on work order and billing procedures. Processes invoices and ensures accurate cost center coding.
Reviews periodic reports including financials and explains variances. Works with finance team to correct errors.
Uses PC and/or PDA for work order systems, email, process and procedure training.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES
No formal supervisory responsibilities in this position. May provide informal assistance such as technical guidance and/or training to coworkers. May coordinate work and assign tasks.
QUALIFICATIONS
To perform this job successfully, the person in this role each should be capable of performing the essential duties satisfactorily. The requirements listed below are representative of the knowledge, skills, and ability required. Reasonable accommodations may be made to enable individuals with disabilities. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
EDUCATION AND EXPERIENCE
High school diploma or general education degree (GED) required. Minimum of four years of related progressive experience and/or training.
CERTIFICATES AND/OR LICENSES
Facility Management certification is desired. Driver's license may be required.
INTERPERSONAL AND COMMUNICATION SKILLS
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence and ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
FINANCIAL KNOWLEDGE
Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
REASONING ABILITY
Ability to understand and carry out general instructions as well as problem solve in standard situations. Requires basic analytical skills.
OTHER SKILLS AND ABILITY
Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system.
SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
Why CBRE?
Our competitive and comprehensive benefits program was designed to make sure our employees feel valued in their roles, with benefits that support the mental, physical, emotional and financial health of you and your family!
BENEFITS
- Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc.!
- Internal advancement available after 6 month mark
- Competitive Pay
CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
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