Be A Part of Our Passionate & Committed Team!

Come Join the Waterford Hotel Group Team!

Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to “wow” our customers, we invite you to explore a career with Waterford Hotel Group.

Job Description

As a Executive Meeting Manager, you will facilitate communication between sales representatives. The EMM will often work closely with guest and clients to determine their needs, answer questions, and make recommendations along with other administrative tasks as assigned. In a Executive Meeting Manager position, it is also your job to help customers and make sales. The EMM must need to be friendly and highly organized. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. Ultimately, the duties of a Executive Meeting Manager are to achieve excellent customer service.

Requirements

Detail all events including social

Book catering only meetings 100 people and under

Create SRP’s for Groups in R&I

Create House Accounts in Front Desk

Make individual reservations in Front Desk System as needed

Enter rooming lists into R&I

Monitor cutoff dates and inform clients of upcoming dates

Distribute BEO packet every Monday

Group Resumes – Every Tuesday

Ensure banquet checks are posted

Call for Guarantee counts

Ensure all events are charged

Enter group pickup into Delphi for all groups after they actualize

Process Hilton Honors Points

Send out Event Posting Report daily

Enter group pickup into Delphi

Benefits

We offer our eligible Associates a number of benefits to enhance their health and well-being:

• Group insurance, including medical, dental, vision and company-paid life insurance
• Paid time off including vacation days, personal days and holidays
• Company-matched 401(k) plan
• Voluntary benefits including short term disability, accident, life and critical illness
• Life enrichment benefits including educational assistance, hotel discounts, travel assistance and more

For more information, please visit our website at www.waterfordhotelgroup.com.

EOE/M/F/D/V