Job description
Sign-On Bonus: $1,000
Jaguar Coffee Company,
a subsidiary of Smart Care Equipment Solutions is headquartered in Brooksville, Florida, and is the leading service provider for specialty coffee equipment, with continuing expansion to other key markets across the U.S. We have 25+ years of experience in specialty coffee equipment repair & maintenance services of super-automatic commercial espresso machines, coffee brewers/grinders, and water filtration. We have statewide services across Florida, as well as expansion to other markets to include TX, GA, WA, NY, and MA.
Currently we are looking for a Service Technician to join our Florida team. All training will be done in house, and candidates must have significant mechanical and technical experience. This is not a 9-5 job, but a career building opportunity so please only apply if you are looking to build a career at a fast-growing industry leader... Jaguar Coffee Company.
You must also have the following to be considered:
Passion around coffee
Positive/Do whatever it takes attitude
Great customer service
Clean cut appearance
Flexible hours (includes nights/weekend shifts)
Tech savvy (cell phone, tablets & laptops)
A+ Communication
Good organizational skills
Long term commitment
Clean driving record
Clean Background
What’s in it For You:
- On-the-job training with available on-demand technical support as well as ongoing formal hands-on and classroom training at our National Training Center.
- Receive a company service vehicle, fuel card, tablet, and cell phone for business use
- Market-leading benefits program including 401k and paid time off
- Take charge of your career through growth opportunities including advanced technician and management positions
What You Will Do:
- Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
- Properly troubleshoot, diagnose, and repair Commercial Espresso Equipment, including Coffee Brewers, Coffee Grinders, and other specialty coffee equipment.
- Communicate with manufacturers as needed to help with diagnoses and parts identification
- Consult with the Technical Assistance Group for technical support while onsite
- Install all parts ordered for the customer in a timely and professional manner and in line with company policy
- Promote and recommend other services provided by Jaguar Coffee to customers when needed
- Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
- Follow safe work practices and accident prevention procedures
- Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
- Maintain productivity levels in accordance with company standards
Physical Requirements:
- Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds
- Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions
- Ability to work on ladders, roofs, and other high places
Minimum Qualifications:
- High School diploma or equivalent
- 1+ year of technical experience with specialty espresso equipment repair, appliance repair, automobile repair, kitchen equipment, HVAC, or relevant military service
- Valid driver’s license and acceptable motor vehicle record
- Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
- Availability for occasional overnight travel as assigned
- Immigration sponsorship not provided for this role
Preferred Qualifications:
- Relevant technical training, licenses, and/or certifications.
- Self-motivated with the proven ability prioritize and work independently with minimal direct supervision
About Jaguar Coffee
Jaguar Coffee's mission is to keep the coffee flowing nationwide. We want to help make every coffee experience a great experience.
To do so we are committed to being America’s best Specialty Coffee Equipment service company by delighting customers during every service experience and building our team of the industry’s top technicians. Come join us to be part of our exciting growth plan and build a career with other dedicated team members.
As a Service Technician you will be at the heart of our operations by diagnosing, repairing, and providing planned maintenance on a broad range of specialty coffee equipment. Your work makes you a valuable partner to our customers by helping them improve their coffee operations, equipment uptime, and overall profitability. Jaguar Coffee’s industry leading technical training, mobile-technologies, and technical support provide the opportunity for you to rapidly expand your expertise and grow your career in this dynamic industry. If you’re ready for a new and exciting challenge, apply today!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
About Smart Care
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.
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