Entry Level Customer Service Representative

Full Time
Cincinnati, OH 45203
$48,000 - $62,000 a year
Posted Today
Job description

Our company is a business development firm striving to expand our client's brand in the area. We are looking for an individual who can create a memorable first impression to join our team as a Customer Service and Sales Representative.

In this role, the Sales and Customer Service Representative will help educate customers on the best services for their needs, while implementing sales and communication strategies. Through trained customer service and sales techniques, our Customer Service team has acquired an unprecedented amount of new customers while supporting them through the acquisition process.

Our team understands that working will different types of people can be fast-paced, so we have a hands-on training program involving development in every aspect of customer service, communications, sales, and brand management.

Desired Skills:

  • Excellent people skills
  • Preference for in-person interactions
  • Time management skills with the ability to prioritize
  • Collaborative skills and a team-oriented mindset
  • Adaptability for fast-paced situations
  • Active listening and verbal communication skills

Responsibilities:

  • Develop a comprehensive knowledge of our client and their services
  • Create a positive, memorable first impression for customers
  • Offer consultative advice aligned with the needs of the customers
  • Use provided training to stay current on relevant reporting systems and follow the company guidelines
  • In person sales and customer service in a retail setting

Benefits Offered:

  • Health Insurance
  • Paid time off
  • Flexible schedule
  • Paid Training
  • Direct Support

Job Type: Full-time

Pay: $48,000.00 - $62,000.00 per year

Benefits:

  • Flexible schedule
  • Health insurance
  • Paid time off

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Monday to Friday
  • No weekends

Work setting:

  • In-person

Ability to commute/relocate:

  • Cincinnati, OH 45203: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

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