MUST be authorized to work in the United States for any employer.

MUST be available to start working within 3 weeks of offer acceptance date.

SEGULA TECHNOLOGIES is hiring an Engineering Quality Leader to join our growing team in Greensboro, NC.

We offer a competitive salary and benefits plan, and great opportunities for career growth!

With a global presence in 28 countries with 140 offices worldwide, SEGULA GROUP fosters a close relationship with its customers thanks to the expertise of its 11,000 employees.

SEGULA TECHNOLOGIES is an Engineering and Design Services company with a proven ability to boost innovation and competitiveness within the major industrial sectors, including Automotive, Aerospace & Defense, Energy, Rail, Naval, Pharmaceutical, and Oil and Gas.

As a Senior Product Quality Leader within the Product Quality NA department, you will be responsible for guiding vehicle product quality investigations to resolve customer truck issues for select global and domestic products. This demands high levels of product knowledge, problem solving, & ability to work with global colleagues across the engineering, production, purchasing & field service network. Focus will include Legacy Technologies, as well as emerging such as Battery Electric, and P6700.

Responsibilities

• Evaluating product performance drivers for assigned products domestically and in regions outside of USMCA through a data driven approach.
• Performing pre-investigation of field quality issues, through use of enhanced analytics.
• Prioritizing quality actions inside company to achieve committed quality targets for assigned products (P6700 and Emerging Technologies (BEV)).
• Recommending appropriate quality solving tool for an identified field issue.
• Being accountable for supporting Market Quality Report (MQR) / Dealer Quality Report (DQR) once issued for assigned product.
• Leading quality solving activities with cross functional support for quality issues that require an enhanced / urgent focus.
• Ensuring communication on product quality for Brand across the organization / regions outside of USMCA.
• Lead and/or support, when necessary, Quality Action Groups for new technologies supporting the smooth transition from project to serial production.
• Clear communication and reporting on product quality or on customer satisfaction within the company.
• Assisting Regional Service Managers in investigations of complex problems.
• Cross-functional team leadership or project management experience.
• Judgement abilities for prioritizing issues adding value for both customer and brand.

• 5 to 10 years work experience in the industry, with experience in Industrial or Quality positions.
• Deep knowledge of problem-solving tools and industrial processes / risks analysis.
• Fluent in English.
• Leadership, good communication skills and the ability to work with a matrix organization.
• Organized, with a process-oriented mindset and also customer oriented & reactive.
• Recognized as a supportive team player.

• All your information will be kept confidential according to EEO guidelines.