Job Summary:

Monitors client compliance with domestic relations and parenting time orders. Explains court orders to clients, issues, tracks and recalls bench warrants, appears at show cause hearings and performs parent locator functions. Required to initiate the enforcement of support and/or parenting time orders.

Starting Wage: $24.30 per hour, full-time (40 hours) with benefits.

Benefits of working at Allegan County:

• 13 paid holidays
• Educational Assistance
• 24-hour onsite fitness centers
• Yearly wage increases
• Employee Assistance Program
• And more

Responsibilities and Duties:

• Monitors accounts and support delinquency reports, accepts non-support complaints from payees, verifies arrearages, verifies employment status and issues delinquency and non-compliance notices.
• Meets with clients who are in arrears to explain and discuss orders, options to change orders, enforcement policies and procedures and potential penalties for non-compliance with court orders.
• Update cases with employer information to generate and process income withholding notices. Monitor for compliance with orders, notify employers of non-compliance and initiates enforcement procedures, including initiating and processing show cause proceedings.
• Appear in court to provide testimony regarding case facts and history. Prepares orders following court hearings and issues following approval.
• Utilizes preliminary methods, such as new hire data, credit searches, social security searches, postal locator services, the internet and other approved resources to locate absent or delinquent payers for enforcement. Register interstate cases for enforcement in other states, as well as processing and enforcing cases for other states.
• Receives and verifies complaints of non-compliance with parenting time orders. Meets with parties to discuss alleged violations, explain parenting time orders and attempts to informally mediate voluntary compliance with court orders.

Education and Experience:

• Bachelor's Degree in Social Sciences, Education or related field; OR Associate's Degree and two (2) years of experience working with families.
• One (1) year of case processing experience, preferably in a Friend of the Court office or closely related setting.

Allegan County is an Equal Employment Opportunity (EEO) employer. A copy of our EEO Utilization Report is available on our website.

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