Job description

ELECTRONIC SECURITY TECHNICIAN

Job Description

Alamo Integrated Systems (AIS) is seeking technically minded individuals possessing experience with low voltage electronics specializing in electronic security solutions. Our teams are responsible for providing service on AIS products at customer sites. The position provides customer contact for all installation as well as post-installation problems on security systems and equipment, as well as, special project work, when needed.

Qualifications

• High School diploma required or equivalent
• Texas Private Security License (preferred)
• Texas Fire Alarm License – FAL or RAS - (preferred)
• Familiarity installing and troubleshooting low voltage equipment
• Strong working knowledge of government/commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms

Preferred certifications:

• Lenel/S2 Onguard
• Avigilon CCTV
• PDC/Identicard Premisys
• Honeywell Vindicator

• Working knowledge of Microsoft Office
• Strong written and verbal communications skills
• Working knowledge of network communications and IP addressing
• Strong problem solving and analytical skills
• Excellent time management skills
• Positive attitude and strong work ethic
• IAT Level II, preferred but not required
• Clean criminal and driving history- background check required

Responsibilities

As a Commercial Service Technician you will locate and alleviate trouble with damaged equipment or wiring; readjust equipment, repair or replace inoperative equipment and test for operation; prepare trouble order forms to report temporary repairs. Service Technicians will be responsible for the service and repair government/commercial security/Fire Alarm/CCTV/Card Access systems.

• The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed
• Respond to trouble tickets to ensure application uptime and system performance
• Work individually and as a team to diagnose and resolve application issues
• Execute preventative maintenance tasks to maximize application availability and identify system faults
• Perform routine configuration changes (user permissions, application configuration, etc.)
• Document all system modifications through a digital change control tracking system
• Produce quality technical documentation describing the conceptual and quantifiable aspects of system deployment, intended for both a technical and non-technical audience
• Perform pre-deployment end to end testing of all upgrades and major modifications
• Perform on site installations of software upgrades and major modifications

Benefits

• AIS offers comprehensive benefits including:
• Competitive salary based on experience and skills
• Company training and industry leading certification program
• Medical, Dental, Vision, and Life Insurance
• 401K with 100% Match up to 3% of salary
• Paid vacation, holiday and sick time
• Exceptional growth opportunities

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• San Antonio, TX: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Security system - alarm (Preferred)

Work Location: One location

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