Ballston Spa National Bank (BSNB) is looking to hire an enthusiastic Electronic Banking Associate to support our customers and community. Are you a detail oriented individual looking to start your career in banking? Do you enjoy interacting with customers and place a high value on giving exceptional customer service? Would you like to work with a dynamic, growing bank that values the contributions of its staff?

This position earns competitive pay. We also offer great benefits, including medical, dental, vision, a 401(k) plan with a company match, a pension plan, 10 paid holidays, paid time off (PTO), company-paid life insurance, voluntary insurances, and tuition reimbursement. If this sounds like the right opportunity for you to leverage your skills, join our close-knit team today!

ABOUT BALLSTON SPA NATIONAL BANK (BSNB)

Established in 1838, we are proud to provide community banking to individuals, families, and businesses located in the greater Capital Region, including Saratoga County, Albany County, and the North Country. Thirteen full-service banking offices provide products and services geared towards meeting the needs of the markets we serve. Local decision-making, an extensive line of value-rich products, and friendly customer service have helped us to build a loyal customer base. As a community-minded financial institution, we make giving back and volunteer work a priority.

We also like to give back to our staff. We find ways throughout the year to thank them for their hard work. The success of each staff member, as well as the bank, is at the heart of how we work. Staff development is key to our success, and contributions by each individual are recognized and celebrated. Working with us is like working with family.

A DAY IN THE LIFE OF THE ELECTRONIC BANKING ASSOCIATE

As an Electronic Banking Associate, you provide support by answering customer calls in regard to their accounts. You will provide card management support including card activation, pin resets, and other associated changes. You will provide consumer online banking support including password resets and researching customer inquiries. You will perform duties in regards to wire transfers, provide Cash Management and Remote Deposit Capture support, as well as provide other support to the Customer Support Services department as needed. You are always friendly and patient, always providing the exceptional customer service for which we are known.

QUALIFICATIONS FOR THE ELECTRONIC BANKING ASSOCIATE

• High school diploma or GED required;
• One year prior customer service experience required;
• One year prior banking experience required;

• Must have data entry/keyboard experience with a working knowledge of spreadsheet and word processing applications.

BSNB is an Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, or national origin. BSNB is a VEVRAA employer and has a desire for priority referrals of protected veterans.